CRM Solutions Lead - QTC Processes

Department: Operations: Quote-to-Cash & Financial Applications
Location: Remote (EMEA, LATAM, NORAM)

Role Summary

We’re looking for a CRM Solutions Lead – QTC Processes to drive the maturity and optimization of Lansweeper’s global Salesforce and Quote‑to‑Cash (QTC) landscape. This hybrid role blends hands‑on Salesforce development (80%) with solution design and architecture ownership (20%), contributing directly to our Digital Sales, Renewals, and FinOps initiatives.

You’ll play a critical part in defining and evolving our CRM backbone, ensuring process efficiency, system scalability, and a seamless customer and internal user experience.

What You'll Do

• Design, develop, and maintain scalable Salesforce solutions aligned with Lansweeper's digital sales and renewal architecture.

• Support and optimize end to end QTC flows including lead management, quoting, subscription management, billing, and financial synchronization CRM solutions.

• Collaborate with Finance, Sales, Revenue Operations, and Integration teams to ensure smooth process handoffs across systems.

• Participate actively in digital transformation projects, contributing to both architectural discussions and hands on technical delivery.

• Identify opportunities for automation, simplification, and process standardization across CRM and QTC ecosystems.

• Oversee day to day Salesforce operations (BAU), ensuring stability, data integrity, and user enablement.

• Document and communicate system designs, data flows, and best practices while mentoring team members to strengthen CRM capabilities.

Requirements

What You’ll Bring

Required Skills & Experience

• 4–6 years of hands‑on Salesforce development experience (Apex, Flows, Lightning Components, APIs/integrations).

• Proven expertise in Quote‑to‑Cash processes: lead‑to‑opportunity, quoting, subscription management, and billing.

• Strong knowledge of system integrations between CRM, ERP, and financial platforms (REST/SOAP APIs, middleware, etc.).

• Understanding of data modeling, governance, and system performance optimization in Salesforce.

• Experience with tools like Sales Cloud, Service Cloud, CPQ/Billing, ChargeBee/Maxio and automation platforms (Workato, Boomi, Mulesoft, or similar)

• Bachelor’s degree in computer science, Information Systems, or equivalent experience.

• Background in SaaS, subscription, or digital sales environments.

Nice‑to‑have

• Experience with subscription management tools or customer‑facing portals.

• Exposure to CPQ/Billing implementations or FinOps‑related integrations.

• Comfort working in hybrid business/technical teams across multiple systems.

The Ideal A‑Player

• Thinks end‑to‑end, connecting CRM design to business outcomes across Sales, Finance, and Operations.

• Demonstrates strategic thinking and ownership, not just delivery.

• Proactively identifies ways to automate and simplify processes.

• Communicates confidently and builds alignment among cross‑functional stakeholders.

• Contributes to a culture of learning and collaboration by mentoring others.

Why Join Lansweeper

Be part of a fast‑growing global SaaS company empowering thousands of organizations.
Work in a collaborative and forward‑thinking team that values innovation and ownership.
Take an active role in shaping the technology and processes behind our global growth.
Remote work flexibility and exposure to a dynamic, international environment.