CRM Solutions Architect (Malaysia)

Welcome to Huble 👋, a HubSpot’s 2024 global partner of the year! We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM. We believe in striking a balance between professionalism and being human.

As a CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients’ existing technology stacks and business processes.

You'll be designing end-to-end solutions, preferably having experience in CRM platforms (e.g., HubSpot, Salesforce, Microsoft Dynamics) or system architecture. Additionally, you will develop data strategies, leverage APIs, and create system integrations for complex business challenges. You'll collaborate with cross-functional teams to deliver high-impact projects, including creating architecture diagrams and essential implementation documentation, while guiding clients in adopting innovative technologies and processes.

Very Important - This is a 12 month based contract!

🚀 Here are a few of the tasks you'll get to work on

• Understand client requirements and design effective solutions using the HubSpot platform.
• Collaborate with cross-functional teams to define architecture and scope of projects.
• Create comprehensive documentation including requirements, functional specifications, and data models.
• Lead complex technology configuration projects and mentor junior team members.
• Conduct technology audits and provide recommendations for improvement.
• Define success metrics and reporting requirements for technology solutions.
• Stay up-to-date with the latest technology features and communicate changes internally and to clients.
• Assist with data migration projects and conduct quality assurance testing.
• Drive team certifications and provide technology training to internal staff.

🏗️ To excel in this role, you should have the following

• Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles.
• Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering).
• Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training).
• Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc).
• Sound knowledge of big data.
• Experience with integrating systems, leveraging APIs, or custom-built.
• Fluent in English and Mandarin.

⚡️ These personal qualities are key to your success

• Innovative and driven by an entrepreneurial spirit.
• Outstanding interpersonal skills, adept at working independently or collaboratively.
• Emotionally intelligent and displaying maturity.
• Exude enthusiasm and a deep passion for your work.
• Possess an impeccable attention to detail and meticulousness.
• Focused on delivering quality results at all times.

👥 Meet the Team

You will collaborate closely with Taryn Reyneke (Head of Solutions Architecture Team) as well as other Solutions Architects spread across various regions.

🛣️ Interview Process

• 1st Interview (30 min)
• Presentation Interview (60 min)
• Final Interview (30 min)

We aim to complete the process in under 10 working days (subject to availability).

🤝 Keen to Huble with us?

If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!

NB - Please note that candidates must reside and have the legal right to work in Malaysia.

Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the @hubledigital.com email domain, please inform us immediately. Thank you!