Position Overview
We are seeking a highly skilled CRM Solutions Architect to design, implement, and optimize scalable CRM workflows and automations—primarily within HubSpot—that power our marketing and sales operations. This role will work cross-functionally to transform complex, ambiguous business challenges into elegant, system-based solutions that drive efficiency, enhance data visibility, and support our GTM strategy.
Key Responsibilities
- Architect CRM Solutions: Translate complex business problems into thoughtful, scalable workflows and automations. Design backend systems that simplify complexity, reduce manual work, and provide visibility across the GTM funnel.
- Cross-Functional Collaboration: Partner with Marketing, Sales, RevOps, and IT to understand business objectives, pain points, and data requirements. Present solution options with trade-offs and lead alignment toward a recommended approach.
- Drive Execution: Lead the execution of CRM changes—either hands-on or by guiding internal/external resources. Ensure proper documentation, QA, and smooth launches with minimal disruption. Quickly address unforeseen issues and drive continuous system improvements.
- Ecosystem Stewardship: Maintain a holistic view of the CRM ecosystem, proactively identifying risks, dependencies, and potential downstream impacts. Ensure all changes enhance the system’s integrity and usability.
What We Expect from You in This Role
- Tackle ambiguous problems and define potential system-based solutions.
- Understand sales, marketing, and data operations across the full GTM funnel.
- Create scalable, simple, and elegant backend workflows, even when no perfect solution exists.
- Navigate trade-offs and incomplete information without stalling progress.
- Lead execution by guiding others—even without direct authority.
- Anticipate challenges, proactively identifying and addressing downstream impacts.
- Resolve issues quickly while improving the system as a whole, not just applying temporary fixes.
Requirements
- 5+ years of experience in CRM strategy, marketing/sales operations, or technical project management.
- Advanced proficiency with HubSpot (certifications a plus).
- Strong understanding of GTM motions and funnel stages across marketing and sales.
- Proven track record in designing and maintaining backend CRM workflows and data pipelines.
- Ability to assess business problems, develop multiple solution paths, and guide strategic decisions.
- Excellent communication skills and experience leading projects with cross-functional teams.
Benefits
💲 USD salary
🏡 100% Remote.
🌎 Opportunity to work on projects worldwide.
👨🏽🎓 Access to E-learning platforms.
🎉 Annual Day Off.
💰 Referral bonuses.
🎓 Certification coverage.
