CRM Executive

As the UK’s favourite property platform, Rightmove aims to give everyone the belief that they can make their move. To help us achieve this, we’re looking for a B2B CRM Executive to join our CRM Team in the London office. 

This role sits within our growing team of CRM experts, with the mission to inspire belief at the right time, in the right place, to the right person, in everything we do. By leveraging our database, you'll be focused on developing, executing and optimising digital marketing campaigns and automated journeys to those who pay to advertise on Rightmove, our Partners - Estate and Lettings Agents, New Homes Developers, Commercial Property Agents, Overseas Agents and more.  

The B2B CRM Executive will work closely with the Partner Marketing, Brand Design, Product, Internal Systems and Customer Support teams.   

What you'll do

• Work closely with the CRM & Partner Marketing Managers to execute digital marketing campaigns, delivering against business objectives, helping our customers grow and supporting our sales effort.  
• You will be responsible for campaign management, overseeing the CRM calendar, collaborating with stakeholders to ensure timely receipt of briefs, enabling on-time deployment and delivering an exceptional customer journey for our Partners.
• Challenge and optimise communication briefs and spot opportunities to increase conversion. 
• Work with the CRM Manager and Partner Marketing Managers to create effective audience segments.
• Work with our Brand Design team to be a brand advocate and ensure brand consistency across our communications.  
• Code emails using pre-built modules -  opportunity to develop HTML & CSS skills and become an email building expert.
• Own the QA and proofing process by carrying out rigorous testing to ensure the highest quality and most effective delivery of campaigns.
• Demonstrate the impact you’ve made by measuring results and reporting on the key metrics for your campaigns.

Who you are

• Experienced with a marketing automation tool such as Adobe Campaign preferred, but not essential.
• Experienced with coding emails in HTML & CSS is not essential, but a keenness to learn and troubleshoot is desirable.
• Ability to own multiple projects at one time, shifting focus and changing priorities to deliver in a fast-paced environment 
• A self-starter meaning you can plan a project from end to end without breaking a sweat, easily dividing big goals into small steps and hitting every deadline 
• Data-driven and marketing focused, keen to learn about data models & getting the best out of our database.  

What’s in it for you

People are the foundation of Rightmove – we’ll help you build a career on it.

• Competitive compensation package.
• Cash plan for dental, optical, and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member other nominated person in your life.
• Paid leave for maternity, paternity, adoption, and fertility.
• Travel Loan, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts, and move.

About Rightmove

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.

We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

Despite this growth, we’ve remained a friendly, supportive place to work with employee #1 still working here! We’ve done this by placing the Rightmove How’s at the heart of everything we do. These are the essential values that reflect our culture and include:

• We create value…by delivering results and building trust with partners and consumers.
• We think bigger…by acting with curiosity and setting bold aspirations.
• We care deeply…by being real, having fun, and valuing diversity.
• We move together…by being one team - internally collaborative, externally competitive.
• We make a difference…by focusing on delivering measurable impact.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!

If all of this has caught your eye, you may well be a Rightmover in the making!

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As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation.

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.