Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.
A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
We are seeking a highly skilled and experienced Data Center Site Director to oversee the operations of our data center facility. The ideal candidate will be responsible for ensuring the efficient, secure, and reliable functioning of our data center, while also managing a team of technical professionals.
Key Accountabilities
Direct and optimize all operations of the data center facility to ensure data performance, availability, and security.
Design and implement operating procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems.
Monitor environmental conditions (temperature, humidity, power supply) to prevent downtime and protect hardware.
Ensure timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients.
Coordinate with outside teams to identify and implement new systems to support existing and future business needs.
Develop and manage the data center’s budget, ensuring cost efficiency.
Ensure compliance with industry standards and regulations.
Oversee disaster recovery and business continuity procedures.
Ownership of MEP operations across a single ServerFarm Data Center.
Support site operations improvement initiatives.
Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations.
Ensure Serverfarm Data Center site meets all required building codes.
Ensure all site MEP infrastructure operates within defined capacity standards.
Ensure all activities on site are carried out in accordance with Serverfarm Company Policies and Guidelines.
Work with Construction Team to ensure that site MEP capacity does not hinder business growth.
Drive and execute site Data Center operational standards to ensure consistent approach to people, process, plant, and providers.
Work with peers in global structure to coordinate all processes and align as appropriate.
Manage change, incident management, and problem resolution process for area of responsibility.
Ensure this process covers all works and is consistent with corresponding global processes.
Develop and grow talent within the team while creating an appropriate succession plan, encouraging innovation and a cross-functional working environment.
Ensure all major and minor site project work is executed without impact to service.
Ensure all site project work is designed and installed in a manner that allows for ease of operation and maintenance.
Promote and raise general awareness of IT operational dynamics within the MEP disciplines with aim to build data center ecosystem experts rather than MEP specialists among the Operations Team.
Ownership of site Insurance process and recommendations.
Ownership of site-based Data Center energy efficiency.
Ownership of site MEP DR planning and testing.
Satisfaction of Data Center clients.
Required Skills
Training equivalent to a journeyman level trade program, military technical schools (e.g. Navy Nuclear program) and/or a bachelor’s degree in a technical discipline.
5+ years of managerial experience in data center operations.
Deep knowledge of data center operations, including servers, networks, and storage systems.
Strong project management skills and excellent problem-solving abilities.
Familiarity with industry best practices and regulations related to data center management.
Certifications such as ITIL, CCNA, MCSE, or PMP.
Experience with environmental monitoring and control systems.
Knowledge of disaster recovery and business continuity planning.
Excellent leadership and communication skills.
Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
