Ensuring accounts, invoices, notices and statements are generated, issued and/or administered on time and consistent with legislative and audit requirements
Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure guidelines in relation to installment agreements and the processing of monies received are adhered to
Contact debtors by telephone, letter, email or in-person visits, to agree debt recovery plans and follow up as appropriate
Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability
Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, taking into account circumstances of the case
Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules.
Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
Maintain statistics on recoveries
BSc in Accounting, Banking & Finance, Economics, Statistics and other related field
Available to resume immediately
2-3years experience in debt recovery preferably in the financial, hospitality or food industry
Strong planning and organisational skills
Good time management
Strong communication skills (both written and oral) and excellent telephone manners
Appropriately assertiveness to deal with debtors and clients
Proactiveness and ability to take initiative
Natural ability to interact with people from various backgrounds and various levels
Competitive Salary
Health Insurance
Hybrid work terms
Quarterly performance bonus
13th month
Company-sponsored trainings
