Credit Controller

Credit Controller

Location: Manchester (office in the heart of the Northern Quarter)

Hybrid Working: 3 days in the office, 2 days from home

Salary: Up to £30,000, depending on experience

About Grayce

Grayce specialises in delivering transformation through high‑performing emerging talent. For over a decade, we've partnered with some of the world’s most ambitious organisations, deploying exceptional people who make a real difference.

When you join Grayce, you join a purpose‑driven organisation committed to developing early‑career professionals and supporting long-term impact across our communities. You’ll collaborate with FTSE100 and FTSE250 clients and have opportunities to get involved in initiatives aligned to our values — from ED&I to sustainability and CSR.

The Role

As a Credit Controller, you will play a key role in protecting Grayce’s cash flow by managing the end-to-end credit control process. You’ll take ownership of invoicing, debt collection, reconciliations, and stakeholder communication, ensuring our financial operations run smoothly and accurately.

Key Responsibilities  

Credit control & receivables management  

• Maintaining accurate customer accounts  
• Proactively following up on outstanding invoices and resolving customer queries 
• Reducing debtor days and supporting cashflow forecasting  

Cash allocation & reconciliation  

• Allocating customer payments with accuracy 
• Reconciling accounts and investigating discrepancies  
• Supporting month-end close 

Reporting & Controls

• Preparing weekly and monthly aged debt reports 
• Highlighting high-risk accounts and recommending actions  
• Supporting audit requirements related to receivables and revenue  

Stakeholder collaboration 

• Working in close collaboration with Sales, Operations and Finance 
• Supporting the setup of new customers and credit checks  
• Developing and maintaining professional relationships with internal and external stakeholders  

Other finance operations support  

• Supporting wider finance operations as required  
• Providing cover for accounts payable and expense processing  
• Assisting with finance process improvements and supporting finance projects 

About You

You’re detail‑driven, organised, and proactive in managing your own workload. You’re comfortable working independently, prioritising to meet deadlines, and confidently escalating issues when needed. With strong problem‑solving skills and a go‑getter attitude, you take a practical approach to driving outcomes.

Qualifications & Experience

• Previous experience in a similar credit control or finance role
• AAT qualified or working towards (preferred)
• 5 GCSEs (or equivalent), including Maths and English
• Confident using Microsoft Office, particularly Excel
• Experience with accounting systems - Sage Intacct is a bonus

Benefits & Perks 

• Competitive salary  
• 25 days annual leave, increasing annually up to 30 day maximum  
• Employee Assistance Programme  
• Online wellbeing centre offering health and wellbeing hints, facts, tips and exercises  
• Cash Plan – financial cover for optical, dental, therapies and more  
• 3% Employer pension contributions  
• Smart Spending: save as you shop – cashback and discounts at over 900 retailers  
• Cycle to Work and Smart Tech schemes