Credentialing and Enrollment Coordinator

About us: Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money. Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.  At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 Make It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food. About the role: The Credentialing and Enrollment Coordinator supports the healthcare provider compliance process by assisting with credential verification, enrollment procedures, and record maintenance for medical staff members. This role requires experience in healthcare enrollment, exceptional communication skills, and a deep understanding of Medicaid and Medicare provider enrollment requirements and processes. The Credentialing and Enrollment Coordinator will be detail-oriented and work closely with the Credentialing and Enrollment Team, Clinical Operations department, and clinical staff to uphold the standards of professional practice and regulatory compliance, with a primary focus on supporting the credentialing and enrollment of registered dietitians and other healthcare providers. This position offers an opportunity to gain a higher level of experience in healthcare administration while supporting the credentialing and enrollment processes. The ideal candidate will be detail-oriented, eager to learn, and possess strong organizational skills to assist in maintaining the quality of healthcare services. Candidates must reside in and work within the US. Why You’ll Love Working Here:

Mission with impact: Be part of a nationwide effort to make nutritious food accessible to all, including Medicaid and underserved populations.

Flexibility: 100% Remote and flexible schedule

Unlimited PTO

You Will:

Assist in verifying educational background, licenses, and certifications of healthcare providers

Help conduct background checks under supervision

Support compliance efforts with regulatory and accrediting institutions

Assist in monitoring staff credentials and licenses

Help prepare basic reports on credentialing activities

Support the processing of provider enrollment applications

Assist with payer enrollment and revalidation tasks

Help manage communication with providers, insurances, and related entities

Support the interpretation of basic policies and procedures

Input provider information into credentialing databases and systems

Maintain data accuracy and confidentiality

Assist in generating basic reports related to credentialing and enrollment

Help manage communication with providers, insurances, and related entities 

Provide customer service support and help respond to inquiries

Support provider education efforts on enrollment requirements

You Have:

Associate's degree in healthcare administration, business, or related field preferred

At least two years of experience in healthcare administration or related field

Basic knowledge of Medicaid and Medicare credentialing and enrollment requirements

Demonstrated ability to manage complex projects and meet deadlines

Excellent organizational and time management skills

Exceptional verbal and written communication skills

Proficiency in data entry and management software

Ability to work independently and as part of a team

High level of accuracy and attention to detail

Maintain confidentiality of sensitive information