Creator Manager

Job Overview

As a Creator Manager for one of gaming's most esteemed Creator Programs, your role is pivotal in fostering a strong bond between the developer and their community of creators. You'll drive engagement, ensure creators feel supported and valued, and champion their voices. Integral to this role is the responsibility of quality assurance, ensuring content aligns with dev standards, and regular reporting to track community growth and trends. Your efforts will uphold the developer's commitment to quality and innovation in mobile gaming.

Responsibilities & Duties

• Community engagement and support 
  • Provide ongoing support to creators, answering their questions and assisting them through challenges. 
  • Monitor all communication channels and respond to all queries in a timely manner. 
  • Ensure quality control within the creator community and their content. 
  • Distribute key information, updates and in-game codes in a timely manner. 

• Review and Approvals 
  • Content reviews and moderation for internal programs. 
  • Evaluate Creator Program applications daily. 
  • Facilitate game access requests for Beta tests.. 
  • Weekly localization and review of inbox items for all games.
  • Identify and nurture emerging talent within the program.
  • Master internal evaluation system to assess the quality of the Creator Program. 

• Audit and Reporting 
  • Conduct audits of the Creator Portal.
  • Generate detailed reports on creator participation within the Creator Program. 
  • Track engagement withinBeta games.
  • Internal reporting of all tasks and activities.

•  Content Strategy 
  • Ideate and present innovative strategies for community engagement via social media.
  • Ideate and present innovative strategies and features for the Creator Program. 

• Content Publishing 
  • Publish fresh written content for the creator portal. 
  • Oversee and update the Asset Library. 
  • Produce and distribute sneak peek recordings for creators. 

• Quality Assurance 
  • Ensure that all published work meets the highest quality standards. 
  • Maintain a consistent cadence of reporting for all aspects of the program. 

• Continued Education 
  • Stay up to date on the latest courses offered by the internal creator education program.
  • Stay up to date on the latest updates of the developer’s games.
  • Stay up to date on the latest trends from the developer’s games on social media platforms.
  • Stay up to date on the latest features of social media platforms.

Qualifications

• Proven ability to build and maintain positive relationships. 
• Excellent written and verbal communication skills in English.
• Proficiency in written and verbal communication in at least one of the following languages would be preferred (German, Turkish, Italian, or Portuguese).
• Proven ability in time and task management. 
• High degree of accountability and ownership. 
• Proactive mentality. 
• Ability to inspire and encourage others. 
• Prior experience in community management or similar roles. (preferred). 
• Familiarity with the mobile gaming industry and
• Skill or progress on personal mobile game accounts (advantageous). 

The successful candidate will not only meet these qualifications, but they will also bring enthusiasm, dedication, and innovative thinking to our team. They will use their skills and experience to contribute to our client relationships and ensure the success of our projects.

WHY AMG?

At AMG, we foster a dynamic and inclusive environment where creativity, innovation, and passion for gaming thrive. We empower our team with the flexibility, support, and opportunities needed to succeed. 

Here’s what you can expect when you join AMG:

• Remote Flexibility: Work from your own space while collaborating with your high performing team to support one of mobile gaming’s top tier Creator Programs. 
• Health & Wellness: Comprehensive Benefits – Eligible employees have the option to enroll in medical, dental, vision, and disability insurance, along with a life insurance policy.
• The Best Swag & Gear: Every employee gets a $250 USD Workspace Upgrade Credit to deck out their home office.
• Real Culture: We aren't just "middlemen." We are creators, gamers, and innovators who value kindness and transparency.
• Feel Your Impact: We celebrate all the moments that matter with curated anniversary gifts and company wide recognition. 
• Exciting Growth Opportunities:  We provide best-in-class training that will challenge you and drive your growth in a fast-paced environment.

Join us and be part of something extraordinary.

About AMG

Aftershock Media Group (AMG) is the leading marketing partner for publishers and brands in gaming. We craft high-impact marketing campaigns that resonate with players, build lasting community engagement, and fuel long-term growth for our partners, including Tencent, Supercell, Samsung, and Plarium.What sets AMG apart is our unmatched expertise in mobile gaming. Our team is built on a foundation of former pro players, coaches, casters, and content creators who have been deeply embedded in the mobile gaming space for years, including our founders, who have been at the forefront of mobile gaming content as YouTubers since 2015. With a team of industry veterans who have spent years immersed in mobile gaming, we understand the ecosystem better than anyone else, allowing us to craft strategies that are authentic, data-driven, and built for lasting success.As a one-stop shop for game developers and brands, AMG offers a fully in-house suite of services that delivers seamless execution and best-in-class results. Our capabilities include influencer marketing strategy and execution, in-person and online event production, creative services, esports activations, and talent management. We also build and manage industry-leading creator programs and creator accelerators, developing long-term engagement strategies for our partners’ organic creator ecosystems. At AMG, we don’t just market games — we build connections that bring game developers, brands, players, and content creators together in powerful ways. Whether launching a new title, amplifying an update, or empowering creators, AMG is the driving force behind some of the most impactful gaming campaigns in the world.

Compensation for this role is based on factors such as experience, skill level, and location, with salary ranges varying accordingly