About Ready Set:
At Ready Set, we're not just another advertising agency—we're pioneers of a new era where creativity drives performance and every brand has the power to shine. We're bridging the gap between brand building and measurable business outcomes, infusing innovation at every step.What sets us apart?
- We weave AI and technology throughout our operations to enhance human creativity, not replace it
- We produce high-quality creative that stops the scroll and achieves sustainable growth
- We optimize advertising across all digital channels for consistency and performance
- We use data to inspire and refine creative concepts that drives continued efficiency across channels
We're a fully remote team, collaborating globally to bring diverse perspectives to our work. Whether you're a creative mastermind, a media wizard, or a strategic thinker, there's a place for you at Ready Set. If you're passionate about working at the intersection of creativity, technology, and performance, we’d love to hear from you!
About the Role
As the Creative Supply Chain Head (CSCH) at Ready Set, you’ll own the end-to-end execution engine that turns aligned briefs into delivered creative—fast, reliably, and at scale. You will lead our core production functions (Footage Production, Casting, Ad Editing, and Design & Animation) and continuously improve how work flows through our pipelines to maximize speed, quality, variety, and margin.
This is a senior operating role for someone who thrives on systems, execution, and leadership—building repeatable production routes, reducing rework, protecting cost targets, and accelerating how quickly creative gets to market and starts spending.
What You’ll Do
Delivery & Pipeline Operations
- Own delivery from brief finalized → delivered to client, with route-based SLAs across production pipelines
- Lead production managers across Footage, Casting, Editing, and Designn & Animation to remove bottlenecks and improve predictability
- Partner with the Creative team to maximize the efficiency of translating strategies and briefs into deliverables
- Provide clear capacity and timing views to PM/CS/CP/CSL; own execution timing for execution-only clients
- Build “fast lanes” (ex. 5-business-day in-house UGC packages) without lowering quality
Pipeline Design, Routing & Standardization
- Define and continuously improve methodology-based production routes (not just outputs)
- Standardize playbooks, templates, handoffs, and AI-enabled workflows to reduce cycle time and increase consistency
- Expand CSC capabilities with evolving client needs and market trends
Quality Systems & Rework Reduction
- Reduce internal rework by enforcing revision guardrails and clean handoffs (creative + hypothesis)
- Partner tightly with Creative Ops (QC) and Creative Strategists to keep QC loops efficient and raise first-pass quality
- Track client revision burden and live satisfaction signals to ensure we consistently meet the client quality bar
Cost Discipline, Tokens & Margin Protection
- Own execution efficiency to hit GM targets and keep CSC total costs (labor + management + vendors + variable production costs) within caps
- Define and calibrate the Token taxonomy (effort = time/money) to improve routing, scope clarity, and throughput planning
- Use levers like staffing mix, vendor strategy, overtime rules, template systems, Labs support, and asset reuse to protect margins
Learning Velocity Enablement
- Accelerate speed of learning by shrinking time from strategy rollout → first spend through faster execution and reliable operational readiness
- Connect production outputs to performance feedback loops with Media Buying and Creative Development
Cross-Functional & Client-Facing Leadership
- Collaborate weekly with Creatives (CS/CPs), PMs, CSLs/CX, QC, Ops Excellence, Media Buying, Labs, Finance, Sales, and New Services Development
- Represent execution externally through the Creative Execution service line (kickoffs, select proposals, special offerings, escalations)
What You Bring
Core Skills
- 8–12+ years in creative production / studio operations / creative ops (agency or in-house) with multi-discipline leadership
- Proven track record improving cycle time and delivery predictability without decreasing quality
- Strong production operations fluency across post-production + casting/creator workflows + shoots/footage
- Financial rigor: GM thinking, vendor strategy, cost controls, and capacity planning
- Systems builder: templates, standardization, routing rules, dashboards, and tool adoption (incl. AI-enabled workflows)
- Strong communication: options-based tradeoff framing (speed vs quality vs cost), clear stakeholder updates, calm escalation handling
Bonus
- Experience designing a credit/token/capacity model for production output
- Experience scaling high-throughput performance creative for paid social (Meta/TikTok/Snap)
- Experience launching new production offerings or building new pipelines from scratch
What we offer
- A hyper-growth startup environment where your work has a real impact on the company.
- Consistent clarity and context from management, who are accessible to everyone.
- 100% remote work, collaborating with a talented team distributed across the globe.
- Competitive salary
- Unlimited paid time off
- English lessons
