Creative Services Manager

We’re looking for a Creative Services Manager to develop and steer creative services across our markets and internal engagement activities. Someone who is looking for a stretching creative role working alongside our business leadership to design and deliver creative services that support growth. This is an exciting opportunity for someone who is adept at building strong internal and external relationships with a track record of delivering impactful creative services in agency or B2B environments where there is a focus on high value sales and complex propositions.

Your role Creative Services Manager (Central Marketing & Brand)

As Creative Services Manager, you will play a pivotal role in our Central Marketing and Brand team working in partnership to deliver the following key responsibilities:

• Accountability for all creative briefs to ensure they are delivered in a compelling, and strategically aligned, fit-for-purpose way.
• Manage and evolve Newtons' brand guidelines and creative system to support growth and market engagement.
• Oversee Newton’s creative agency panel by selecting and collaborating with preferred partners, coordinating training, and ensuring third-party work meets industry standards and commercial goals.
• Track and allocate creative resources efficiently, monitor team workload and priorities, and hold regular team check-ins and status meetings.
• Share timely and clear updates and decisions to maintain alignment between stakeholders and the Central Marketing and Brand team.
• Oversee the planning and execution of multiple projects concurrently, ensuring timelines are followed and risks are identified early.
• Coordinate with external agencies, freelancers, and suppliers to optimise agency capacity and maintain consistent creative output.
• Supervise production logistics, including print management, digital delivery, and quality control.
• Provide guidance to stakeholders on project feasibility within budget limitations, including recommendations for outsourcing when internal resources are fully utilised. Assist with budget tracking, procurement, and cost estimation for creative services.
• Establish and maintain processes and tools that enhance workflow and collaboration. Continually identify opportunities to enhance creative services for Newton.

Requirements

• Proven experience in a senior Studio Manager, Creative Operations Manager, or Project Manager role within a fast-paced creative environment
• Background in managing agency teams across design, content, production, or brand.
• Experience with B2B  environments is highly desirable.
• Able to inspire others to express the Newton brand story in a creative and imaginative way
• A strong appreciation for the creative process; including design, production, and asset delivery. Familiarity with creative workflows (print, digital, video, animation).
• Outstanding organisational abilities and project management expertise to meet tight deadlines – adept at juggling multiple priorities with composure and assurance.
• Effective communicator and team player – ensures both creative and non-creative colleagues are kept informed and aligned throughout projects. Experience working with cross-functional teams and external suppliers.
• Strongly process-oriented – continually seeks to refine and enhance workflows across teams and systems for maximum efficiency.
• Proactive problem-solver – foresees challenges, addresses obstacles promptly, and delivers solutions with minimal disruption to progress.
• Demonstrates commercial awareness, including understanding project budgets, creative resourcing models, and the cost implications of decisions.
• Able to build relationships with senior leadership teams, instil confidence, and constructively challenge established working methods.
• Applies strategic and innovative thinking with a focus on continuous improvement.
• Possesses strong organisational and project leadership skills.
• Takes responsibility for leadership and acts as a role model while supporting the development of others.
• Proficient in project and resourcing tools.

Benefits

Newton maximises the potential of our people, whether in client-based consulting roles, or in head office functions. The prospects for career and personal development in this role are no exception. Our business continues to grow, through our historically effective organic recruitment model and in addition our recent acquisitions and commitment to international expansion. This business growth, alongside our continual striving to add more value from every function of the business creates significant opportunities for those with the right capabilities and attitudes.

Supporting you starts from day one. New joiners often highlight the Newton energy and support they first encounter in the recruitment process and that continues through into their time at Newton. Once in role, you’ll get support from several sources – from stretching projects, on-the-job feedback and developmental guidance from senior leaders. You’ll have a dedicated and consistent Development Manager to support your career progression. You’ll receive regular appraisals and annual pay reviews.

We offer a highly competitive salary (£55,000 - £70,000) and our generous benefits package includes Life Assurance, Income Protection, pension contributions and 28 days holiday (not including bank holidays). We also operate profit share and equity schemes so that our people share in the success of the business. The profit share bonus is based on company performance and typically paid out in March and September.

Joining us also brings many social benefits. We have a full social calendar with Spring activity days, Christmas events, a 2-day Summer event and 4 Newton-sponsored weekends a year.