Creative Manager

About Centria Healthcare:

Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet – and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA’s to focus on clinical issues and support Centria’s dedication to quality, family satisfaction and developmental outcomes. Founded in 2009, Centria now operates in 13 states and is working hard to develop approaches to sustain quality while reaching tens of thousands of children across the country; we use data-driven analytics and sophisticated software platforms to constantly evaluate our quality and performance, and develop new approaches to supporting our clients and their families on their journey.

Position Summary:

The Creative Manager will play a pivotal role in shaping the creative vision and direction of the Centria family of brands. This individual will possess a strong balance of conceptual thinking, design expertise, and strategic leadership. They will be responsible for driving brand consistency and innovation across all creative outputs, ensuring that all deliverables are compelling, impactful, and aligned with the company’s goals. The Creative Manager will oversee the management of creative freelancers and external support, coordinating resources to execute projects effectively and efficiently. This position is ideal for a highly motivated professional who thrives on creating exceptional work that makes a difference in the lives of children and families.

Success measures include adherence to Centria policies, flawless execution of tasks, a timely, positive customer service experience for team members, and a high level of compliance. Success also includes meeting or exceeding personal qualitative and quantitative key performance indicator (KPI) metrics such as ad engagement, cost per lead, and effectiveness of branded materials.

Duties and Responsibilities:

The below reflects the essential functions considered necessary for this role and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.

1. Creative Leadership
   • Define and guide the visual identity of the Centria family of brands across all channels.
   • Lead the conceptual development of creative ideas, ensuring they are innovative, brand-aligned, and strategically sound.
   • Act as the creative point of contact, collaborating with cross-functional teams to develop compelling campaigns and assets.
2. Project Oversight and Execution
   • Oversee the design and production of digital and traditional assets, including but not limited to social media content, website elements, online banner ads, email campaigns, print advertisements, presentations, and event materials.
   • Manage end-to-end creative project timelines, ensuring deliverables meet deadlines and quality standards.
   • Collaborate with internal marketing leadership to align creative strategies with business objectives.
3. Freelancer and Vendor Management
   • Recruit, manage, and evaluate creative freelancers and external support to ensure high-quality and cost-effective project execution.
   • Provide clear creative direction, feedback, and mentorship to freelancers and other creative partners.
4. Brand Consistency and Innovation
   • Ensure all creative work adheres to established brand guidelines while driving opportunities for evolution and innovation.
   • Stay informed of emerging trends, tools, and techniques in design, technology, and content storytelling to keep the company’s creative output competitive and fresh.
5. Presentation and Communication
   • Develop and present well-designed creative concepts and strategies to internal stakeholders.
   • Serve as an advocate for design excellence and strategic creativity within the organization.
6. Compliance with Centria’s Code of Conduct, policies and procedures, and Federal and State laws.
7. Responsibility to report violations of Company policies or the Code of Conduct.

Qualifications:

Education

Bachelor's degree in Graphic Design or related Fine Arts Required

Work Experience

• 5+ years of experience in creative roles, including a track record of leading successful projects and campaigns.
• Experience in advertising, marketing, or creative agencies is a plus.
• Experience in leading the development of creative materials and providing direction on key brand points to internal an external stakeholders.

Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
• Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator) and presentation tools such as PowerPoint and Google Slides.
• Familiarity with tools such as Figma or Sketch is a bonus.

Other Competency Requirements

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• Demonstrated expertise in design principles, including typography, layout, and color theory.
• Proven ability to manage and inspire creative talent, including freelancers and external partners.
• Exceptional organizational skills with the ability to manage multiple projects and deadlines.
• Strong conceptual thinking and problem-solving skills with a focus on strategic storytelling.
• Knowledge of emerging trends in digital design, social media, and brand strategy.
• Experience with additional creative disciplines such as motion graphics, photography, videography, or HTML5 is a plus.
• Portfolio showcasing creative leadership and impactful design solutions.

Compensation

$75,000.00 - $90,000.00 plus bonus

Working Conditions:

• Centria's office hours are Monday through Friday from 8:30 AM – 6:00 PM.
• Additional time or occasional shifts in schedule may be required to complete the above work or meet company objectives.

Physical Demands:

While performing the duties of this job, physical requirements such as bending, reaching, lifting, pushing, or pulling up to 30 pounds may be required. This role will require sitting most of the day as well as walking and standing periodically. This role may require close visual acuity on computer screens or monitors and the ability to analyze data and figures on a screen.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.