Creative Lead for an E-Commerce Brand (US-based/Remote)

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

We are looking for a warm, organized, emotionally intelligent Creative Coordinator / Team Leader to support, guide, and motivate our growing creative team. This role is the glue that keeps video editors, graphic designers, creative strategists, and asset managers aligned, supported, and performing at their best.

The ideal candidate is a people-first leader who can maintain smooth day-to-day communications, elevate the quality of our creative output, and foster a positive, motivating work environment.

About Us

We are a fast-growing creative performance company focused on producing high-quality ad creatives at scale. Our team blends creativity, strategy, and streamlined operations to help grow our Spartan and Furlife brands through compelling visual storytelling. We believe in a supportive, collaborative environment where talented people can do their best

work. Our culture values open communication, accountability, positivity, and constant improvement. We’re passionate about helping our team members succeed, and we’re looking for someone who shares that mission.

Responsibilities:

🔧Creative Quality & Consistency

• Identify recurring creative or quality issues and recommend actionable improvement guidelines.
• Maintain strong brand consistency across all design, video, and creative assets.
• Perform initial checks to ensure assets meet team standards before escalation.

📣 Team Communication & Daily Operations

• Maintain daily communication with video editors, designers, asset managers, and strategists to uncover issues, gather updates, and proactively problem-solve.
• Report relevant issues and progress to leadership clearly and promptly.
• Follow up with team members to make sure they are using new learning material.
• Provide ongoing positive feedback and encouragement to team members to keep motivation high.
• Document key action points and ensure follow-through on all commitments.
• Provide weekly performance and pipeline reports to leadership with insights and recommendations.

󰰁 People Leadership & Development

• Conduct weekly 1:1s with creative team members.
• Offer mentoring, skill-building suggestions, and growth-oriented feedback.
• Track individual and team performance, spotting trends early.
• Identify training needs for editors, designers, and other creatives.
• Help mediate interpersonal issues or workflow conflicts.
• Keep morale high and foster smooth, enjoyable communication across the team.
• Create a safe, motivating, psychologically supportive environment where creatives feel appreciated.
• Identify team members who are underloaded or overloaded and assist with resource balancing.

🧠 Leadership Behaviors & Mindset

• Warm, empathetic, and approachable—someone team members feel comfortable talking to.
• Exceptional listener with high emotional intelligence.
• Calm under pressure and skilled at de-escalating stressed or overwhelmed creatives.
• Solutions-first thinker who stays proactive, not reactive.

Requirements

• Experience coordinating creative teams or managing creative workflows.
• Strong understanding of basic creative processes (video, design, asset management).
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Natural ability to motivate and elevate others.
• Familiarity with project management tools (Asana, ClickUp, Trello, Notion, etc.) is a plus