Country Operations Manager, Mexico

What we are looking for:

We are seeking a highly organized, proactive, and entrepreneurial individual to help turn our expansion vision into reality and shape a fast-growing, high-impact presence in Mexico. This is an exciting opportunity to lay the foundation for our local operations, driving strategy, building key partnerships, and defining how we show up in the market. You will manage day-to-day operations, support HR and finance, ensure compliance with local regulations, and oversee office administration. You will also support and represent the company in legal, regulatory, and administrative matters as needed. This role is ideal for someone who thrives in building structure, solving problems, and creating something new from the ground up.. 

Office & Administrative Management

• Oversee daily office operations, including vendor management, office supplies, facilities, and IT coordination.
• Serve as the point of contact for external vendors, building management, and service providers.
• Ensure compliance with health, safety, and local regulatory requirements.

Operations & Compliance Support

• Support compliance with Mexican statutory requirements (MSS, Infonavit, INFONACOT, local labor regulations, SAT obligations, municipal business permits, and data privacy (LFPDPPP) in collaboration with HR, finance, and external advisors.
• Maintain and update company records, licenses, contracts, and filings.
• Coordinate with external legal, tax, and compliance consultants on regulatory obligations.
• Act timely for specific filings, registrations, or submissions with government authorities.
• Liaise with regulators, banks, and government agencies in an official capacity to ensure timely completion of compliance obligations.

HR & Employee Support

• Assist with onboarding/offboarding, employment agreements, and maintenance of employee records.
• Coordinate employee benefits, HR documentation, and engagement activities.
• Partner with global HR on policy rollout and compliance.

Finance Support

• Provide daily oversight and management of the local finance team.
• Oversee vendor invoices, purchase orders, and expense reimbursements.
• Assist with payroll, budget tracking, local expense monitoring, and coordination with global finance.
• Ensure accurate documentation for audits and compliance purposes.

General Support

• Provide logistical and administrative support for leadership visits, client meetings, and company events.
• Prepare and present reports concerning activities, expenses, budgets, or other items affecting the business operations and financial status.
• Act as a cultural ambassador, maintaining a positive and compliant workplace environment.
• Handle ad-hoc operational and administrative tasks as required.

Basic Qualifications:

• Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
• Easy to work with
• Sense of urgency
• Several years of experience in office management, operations, or compliance roles; experience in a multinational or tech/SaaS company preferred.
• Familiarity with Mexican corporate compliance and regulatory processes.
• Strong organizational and multitasking skills.
• Good judgment and risk-awareness.
• Excellent communication skills (written and verbal) in English and Spanish
• Proficiency with MS Office/Google Workspace; experience with HRIS/ERP/finance systems a plus.
• Integrity, discretion, and the ability to represent the company in official matters.
• Comfortable dealing with numbers and the processing of financial information.

What we offer:

• Hybrid work model (work from home).
• Flexible working hours.
• A fun, creative and supportive team.
• Potential for personal and professional development.
• Travel potential both domestic & international.
• Be part of a fast growing company with a lot of opportunity for advancement.

Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Cengizhan Sahin, Team Lead Talent Acquisition.