Who we are:

FSG is a global nonprofit driven by the belief that every person has the right to live in a fair, just and equitable society that provides opportunities for growth, advancement, and fulfillment. At FSG, we work towards this future by addressing the systems and structures that can unlock health equity, climate justice, and economic mobility.

We are a blend of consultants, strategists, issue area experts, facilitators, and operations professionals who partner with foundations, corporations, nonprofits, and other changemakers, united by a vision of a world where social group identities no longer predict life outcomes.

Our work is grounded in respect, curiosity, a humble learner stance, and a commitment to being in relationship with the problem and the people and community it impacts. We work alongside our partners and create impact through influence and curating safe and generative spaces that unleash creativity, potential, and the answers that lie within. We progress productive dialogue into tangible action and positive outcomes.

While we seek to shift systemic conditions, we also continue our own journey at FSG to live into this vision of the world internally, working each day to get one step closer. We hope every new hire will help advance us on this journey.

Coordinator, Corporate Workplace Transformation

Function: Programs and Initiatives

Team: Corporate Workplace Transformation

Reports To: Director, Corporate Workplace Transformation

Salary Range: $74,315 - $76,220

Position Type: Temporary* | Full-Time | Non-Exempt | Eligible for all U.S. Benefits

Location: Remote | Anywhere in the contiguous 48 states

*This position is temporary until March 2027, with the possibility of renewal

Role Summary:

The Coordinator provides critical U.S. operational support for programs and initiatives led by FSG’s corporate transformation impact unit's efforts. This role ensures timely, accurate, and consistent communication and logistics for participants, prospects, projects, and events. Key responsibilities include project coordination, data management, participant engagement support, and event logistics. The Coordinator follows established processes, adheres to documented procedures, recommends process improvements, and escalates issues as needed.

Key Duties and Responsibilities:

Operational & Administrative Support

Document and maintain process templates, communication workflows, knowledge bases, FAQs, and resource libraries.
Prepare meeting agendas, take notes, manage follow‑up actions, and support leadership with calendaring and logistics.
Assist with survey creation, distribution, collection, and basic analysis; archive survey results and related communications.

Participant & Outreach Coordination

Coordinate outreach campaigns (invitations, reminders, follow‑ups) across email, SMS, and platform channels in accordance with approved messaging.
Maintain and update prospect and participant contact records in CRM/spreadsheets (Salesforce, Airtable, HubSpot, or similar).
Monitor response rates and engagement metrics; track attendance and escalate drop‑off patterns to the manager.

Program Data & Reporting

Maintain organized datasets for prospects, active participants, and alumni; prepare clean, structured datasets in Excel/Google Sheets and upload records into CRMs.
Generate weekly or monthly engagement dashboards and basic reports for supervisory review.
Archive communications, attendance data, and program health metrics per standard processes.

Event Coordination & Vendor Support

Support planning and execution of virtual and in‑person events: registration support, timeline preparation, materials, on‑site coordination, and post‑event documentation.
Research, coordinate with, and support vendor invoicing and communications under the direction of the department leads.

Systems & Process Improvement

Maintain shared trackers, calendars, Zoom links, and shared drives; update documentation and templates.
Recommend improvements to information storage and participant workflows; implement changes only with manager approval.

How you'll do your work:

Prioritize our Mission

Treat every component of your work as a means to get one step closer to FSG's mission of creating a more equitable world.
Act as an FSG ambassador, displaying curiosity, humility, integrity, and good judgment.

Apply Equity and Inclusion Principles

Recognize that place, history, and context always matters.
Respect the lived and learned experiences of others.

Uphold Safeguarding Standards

Safeguarding, the act of taking proactive steps to prevent harm and ensure the safety and well-being of individuals, particularly those who may be vulnerable, is a core priority at FSG. Any employee may engage with vulnerable groups during their employment, making it essential to uphold these standards consistently and actively report any concerns or violations of FSG's safeguarding policies. FSGers are expected to always conduct themselves with respect and professionalism, ensuring their actions align with the organization's values, policies, and code of conduct. They must actively contribute to creating an environment free from harm, discrimination, and harassment, both within the workplace and in external interactions.

Minimum Qualifications:

At least two (2) years of experience in a similar role.
At least one (1) year of experience working in a professional services environment.
Experience working with relevant business software, including CRM’s, Excel, and other systems.

The strongest candidates will also possess the following:

Strong organizational, project‑coordination, and time‑management skills.
Strong written communication and attention to detail.
Proficiency with Excel/Google Sheets (sorting, filtering, pivot tables, basic formulas), CRMs, Zoom, shared calendars, and file‑management systems.
Comfortable handling confidential information with discretion.
Experience in program coordination, customer engagement, operations, or event support preferred.
Service‑oriented, collaborative, reliable, and able to follow established processes.

Additional Requirements:

When required, be able to flex work day to accommodate a range of time zones for meetings (e.g., 7am PT, 6pm ET, 7:30pm IST), sometimes working earlier or later in the day.

Travel Expectations:

This role may require limited travel, anticipated to include one in-person event Q4 2026 and one in Q1 2027.

What we offer:

Competitive compensation and health benefits.
A commitment to and investment in employee well-being through generous leave policies and ample paid time off, including an annual closure policy for rejuvenation.
A collaborative environment where everyone is passionate about creating social change and making a difference.
An inclusive culture that encourages everyone to show up as their authentic self, celebrates diversity, and invites all perspectives.

We regret that for this role we are unable to file petitions with USCIS for sponsorship.

FSG is an equal-opportunity employer. At FSG, we celebrate differences and hire individuals based solely on a person’s skills and qualifications directly related to the key attributes and experience required to be successful in the role. FSG does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, (or related condition) or any other basis protected by law. If you require a reasonable accommodation as part of the application process, please reach out to [email protected].

FSG embraces a Fair Chance philosophy. As an organization committed to systems change, we are aware of the deep and lasting impact that the American carceral system has had, particularly on marginalized communities. Due to the sensitive nature of our work, agreements with our partners, and our direct community engagement, we require a background check as part of our process, but it is not used to exclude. Our commitment is to approach this process with fairness, context, and without bias, knowing that a person’s history does not define their future, and that meaningful opportunity must be part of any just and inclusive system.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Coordinator, Corporate Workplace Transformation

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