Coordinator

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better: - We’ve funded over $100 billion in loans for our customers, more than any other fintech - Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval - Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender  - Fintech Breakthrough Award: Best Lending Innovation Award  - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing - We are Forbes’ Best Online Mortgage Lender for 2023 - We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.  Description At Better we seek an Analyst for India Coordination team that has the drive and the passion for quality and efficiency. Responsibilities ● Responsible for assessing borrower’s financial data, evaluating loan applications, and understanding the credit worthiness of borrower’s. ● Ensures timely movement and closing of approved loans through the pipeline. ● Monitor’s loan status on a continual basis to ensure that timely/qualified standards are achieved. ● Contacting Title companies, Attorney’s, Internal Team Partners, homeowners' associations (HOA) and insurance companies to obtain necessary documents to close the mortgage application on time. ● Complying with corporate policies and procedures, as well regulatory compliance. ● Personalized advice and support to clients and internal teams ensuring a smooth and successful mortgage experience. ● Manage and process Title, HOI, HOA, and Purchase Contract orders efficiently. ● Handle document and task processing for third-party (3P) items, including title documents, wiring instructions, tax certificates, and insurance policies. ● Perform follow-ups with third parties (Title, HOI, Collateral) to obtain missing documents, resolve delays, and expedite pending items. ● Collaborate with Loan Specialists, Collateral, and Underwriting teams to address outstanding issues and ensure smooth file progression. ● Maintain accurate and timely communication updates in Tinman and respond to internal mentions or tags. ● Conduct daily pipeline reviews for upcoming COE dates, pending tasks, and potential bottlenecks. ● Support QC, FR, ICD, and Docs Out teams by expediting file processing and resolving roadblocks. ● Participate in pipeline syncs and coordination meetings between US and India teams to align priorities. ● Responsible to respond to customers queries promptly and tactfully within our SLAs ●Demonstrate aptitude to challenge current processes and suggest solutions to bring efficiencies in the process. ● Work proactively with all the parties involved in the loan application process. ● Effectively Manage a daily routine to meet the KPIs. ● Work collaboratively to build knowledge and skill set by working together as a team. ● Keeping up to date with industry regulations and changes. Basic Qualifications/ Skill Sets ● Experience range 2-3 years preferably in mortgage operations with conventional and government loans. ● University degree or equivalent ● Knowledge of USA Real estate lending criteria, compliance, and federal/state regulations. ● Experience with Microsoft word and Excel ● Excellent communication skills which are essential as they often need to communicate with clients and lenders and other associated parties ● Multitasking and ability to perform in a fast-paced environment.