San Pedro Garza García, Mexico

At least, overall Experience: 8 to 10+ Years

Hands on experience in any of the leading conversation AI platforms/tools like – RASA, Amelia, Kore.ai, Amazon Lex, Google DialogFlow etc.
3+ years of experience building end-to-end NLU, NLP or conversational AI systems in a production environment
Deep understanding of Transformers, Large Language Models (LLMs) and their applications
Knowledge of conversational design, flow, and natural language generation
Experience in automation of Custom contact centers using Conversational AI implementation is an added advantage.
Hands on experience on micro services, RESTful API, Web Socket, JSON, XML, SQL, NoSQL, Web API
Development experience using modern programming languages (e.g. JavaScript, Java, Python)
Mobile development experience (iOS, Android) is a plus.
Willingness to explore and learn new technology/tool is desired.
Experience working in Agile methodology
Excellent written and oral communication skills to collaborate with various stakeholders to understand the existing bot framework, architecture, design principles and implement it to meet business needs.

Responsibilities

Design and build data-driven conversation models with emphasis on realism and natural flow
Analyze and evaluate the quality of a human-BOT conversation and suggest ways to improve it
Efficiently conduct experiments to validate conversational AI algorithms with respect to product goals
Collect and curate training data, train models, and optimize them for deployment
Be a champion of engineering excellence and propose systematic changes to achieve it

If you apply for this opportunity we will get you resume and its contain personal data whose treatment has been authorized by its owner for Digital OnUs, S. de RL de CV (the "Company”). If you are not the owner of this information or have no relation whatsoever with the subjects treated in it, you are requested in the most attentive way not to make copies of it and / or its attached files and delete it immediately, under the risk of being considered as responsible for the unauthorized treatment of personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations, and other applicable regulations. If you are the owner of personal data in possession of the Company and wish to obtain further information regarding the processing of your personal data or the exercise of your ARCO rights, please consult our integral privacy notice on the website https://www.digitalonus.com/privacy-policy/

Digital On Us is hiring a

Conversational AI - Engineer