Controls & Process Improvement Manager

The Process and Controls Improvement Manager will play a key role in enhancing financial processes, strengthening control frameworks, and supporting governance activities across the Finance function. Reporting to the Group Financial Controller, this role will oversee audit coordination, manage financial reporting timetables, support risk and control monitoring, and drive process improvements.

Key accountabilities include:

• Act as the primary liaison between Finance and external auditors, ensuring smooth coordination of statutory audits.
• Manage audit requests, track progress, and address auditor queries in a timely manner.
• Ensure compliance with internal control frameworks and external regulatory requirements.
• Support the implementation of audit recommendations and process enhancements.
• Develop and maintain the planning and coordination of statutory and regulatory reporting timetables.
• Work closely with key stakeholders to ensure timely and accurate financial and regulatory submissions.
• Identify potential bottlenecks in reporting cycles and propose mitigation strategies.
• Support the Finance team in maintaining the Risk and Control Self-Assessment (RCSA) framework, ensuring risks and mitigating controls are regularly reviewed and updated.
• Assist with the management of risk registers, identifying control gaps and working with teams to implement remediation plans.
• Provide ongoing monitoring of key financial controls and operational risk requirements.
• Drive continuous improvement initiatives to enhance efficiency, automation, and accuracy within finance processes.
• Work with stakeholders to identify process gaps and implement standardised best practices.
• Support the documentation of key financial processes, ensuring they are aligned with governance and regulatory expectations.
• Contribute to finance transformation initiatives, including system enhancements and control automation.
• Take responsibility in everything you do to deliver good outcomes for our customers
• Positively demonstrate the Nucleus Smart, Heart and Courage values and behaviours
• Ensure compliance with Code of Conduct at all times

A bit about you

At Nucleus, we’ve always placed more importance on cultural contribution above technical ability, but we’d really like you to have:

• Strong experience in financial processes, controls and risk management
• Prior experience coordinating external audits and statutory reporting processes.
• Understanding of regulatory reporting requirements within a financial services environment.
• Proven ability to drive process improvements and embed best practices in financial control environments.
• Strong project management skills with the ability to manage multiple priorities.
• Excellent communication and stakeholder management skills.
• You will be comfortable working flexibly with some time required at the office. 

A little about us

Our purpose at Nucleus is to help make retirement more rewarding, with a vision to build the best retirement-focused platform in the UK. It is this purpose that drives everything we do. Whether you are working in a role that is customer-facing or not, you’ll need to be service-obsessed to work here.  

It’s a fast paced and exciting environment, and one where we believe you will get the chance to fulfil your potential and do work that really matters, to you and our customers. We believe in you having your own chunk of responsibility and being trusted to make things happen.

Nucleus’ culture is something our people believe sets us apart from other places they’ve worked. We think big, know our stuff and move at pace, but always empowering others along the way and breaking new ground to find better ways of doing things. We know that sometimes the right choice is not the easy one, so empowering each other and celebrating others' successes, as well as our own, is part of what makes us Nucleus #WeAreNucleus

Inclusion and diversity at Nucleus

As with most things in life, who cares, wins. We really care about inclusion.

For us this is not a box-ticking thing, it’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. Find out more on our inclusion page.

We offer a generous blend of benefits for the things that really matter to our people, including pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.