Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
About the role:
As a Marketing Operation Coordinator, you will play a crucial role in driving the success of ShopBack's marketing campaigns across Southeast Asia, with a particular focus on Vietnam, Thailand, Philippines, and Indonesia. You will be responsible for executing campaign operations, supporting social media and community management, and various marketing initiatives.
Your Adventure Ahead
Campaign Operation for SEA markets (VN, TH, PH, ID):
Crawl and curate BAU AMS deals and setup corresponding onsite banners
Setup campaign layout and banners for Merchants and Seller campaigns
Create deeplink, branch link, and generate deal and coupon as requested
Execute campaign page layouts for various marketing channels, including Campaigns, Partnerships, Social Media, and KOLs
Social Media & Community Operation for VN market:
Support and execute the always-on content of promotions, working closely with the Business Development and Campaign team to ensure timely deployment
Collaborate with the Regional Online Marketing team and local GD to develop paid creatives for various channels
Set up sign-up bonus campaigns for Partnerships and KOLs
Other Responsibilities:
Assist with product translation to ensure accurate and culturally relevant messaging
Provide support for events and offline activations as needed
Undertake other tasks assigned by the Manager
Essentials to Succeed
Minimum of 1 year of experience as a Campaign Operation/Marketing Operation/Digital Executive; prior experience in digital marketing, tech startups, or the e-commerce industry is preferred.
Experience with content management systems (CMS) is a plus.
Attention to detail, meticulous, responsive, and able to work in a fast-paced, ever-changing environment.
A self-starter, independent, self-motivated, and result-oriented individual
Fluent in English with good verbal and written communication skills.
Positive work attitude, good time management, effective communication, adaptability, and organization.
Possess a "can't-is-not-an-option" attitude, not discouraged by failure or mistakes.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected].
