Support production and purchasing teams to ensure timely delivery of Catbird's jewelry collections by managing orders, records, and vendor communications.
Catbird is seeking a highly organized, detail-oriented Production Assistant to support our Production and Purchasing teams in bringing our jewelry collections to life. This role is essential to keeping o ur supply chain running smoothly from placing purchase orders to coordinating with vendors and ensuring timely delivery of materials and finished goods. The ideal candidate is proactive, thrives in a fast-paced environment, and enjoys working cross-functionally.
About Catbird
In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.
The key to our success is remaining true to our values:
-We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity
-We believe in making and selling things people will want to keep forever and will bring continuous joy.
-We believe in doing everything we can ourselves.
-We believe in always thinking of the long game and not focusing on a quick profit.
-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.
-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.
Key Responsibilities
Production & Purchasing Support
Assist the Production and Purchasing teams with daily operational tasks to ensure smooth workflow and on-time delivery.
Create, submit, and track purchase orders (POs) for materials, components, and finished goods.
Maintain accurate production records, timelines, and order statuses.
Vendor Coordination
Serve as a point of contact for domestic and international vendors.
Communicate order details, production changes, and timelines.
Follow up on outstanding items, confirm delivery schedules, and resolve discrepancies or delays.
Data Management & Reporting
Pull and compile ad hoc, weekly, and monthly reports for team members (production status, delivery timelines, etc.).
Update internal databases, spreadsheets, and ERP systems.
Assist with data clean-up and process documentation as needed.
Operational & Administrative Tasks
Support sample, repair, and return management; including tracking samples, logging incoming/outgoing items, and organizing inventory.
Assist with quality checks, material inspection, and general production needs.
Help maintain organized production files, digital folders, and shared resources.
Prepare shipping labels, coordinate shipments, and track packages when needed
Our Ideal Candidate
1–2 years of experience in production, supply chain, purchasing, or a similar support role (experience in
jewelry, fashion, or consumer goods preferred).
Strong organizational skills and impeccable attention to detail.
Excellent communication skills with the ability to interact professionally with vendors and internal teams.
Proficiency in Excel/Google Sheets; comfort working with ERP/PLM systems is a plus.
Ability to manage multiple deadlines and prioritize tasks in a fast-paced environment.
Problem-solving mindset and willingness to take initiative.
Experience with jewelry components, manufacturing processes, or raw materials.
Familiarity with inventory management systems or production software.
Perks & Benefits
Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision.
15+ vacation days and 7 sick days, plus an extra day off during the month of your birthday
401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds.
Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year
Parental Leave: 12 weeks are 100% paid.
The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others.
A generous employee discount
Pre-taxed MetroCards to save money on getting to work!
A warm, casual work environment where people can really be themselves
Perks & BenefitsExtracted with AI
Health Insurance:
Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision.
Learning Budget:
Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year.
Casual work environment:
A warm, casual work environment where people can really be themselves.
Paid Parental Leave:
Parental Leave: 12 weeks are 100% paid.
Paid Time Off:
15+ vacation days and 7 sick days, plus an extra day off during the month of your birthday.
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