At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped nearly 80 million learners and more than 17,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page.
Where we work
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About this role
Udemy is seeking a dynamic Assessment Content Manager to join our growing assessment team as part of the Instructor & Content Strategy department. This role will help manage day-to-day assessment content operations, leveraging automations and AI-driven processes to enhance the development and maintenance of our assessment content at scale. For this role, you will leverage your extensive foundational knowledge of assessments to ensure the smooth operation and scalability of our assessment content while contributing to assessment innovations in support of multiple products.
As an Assessment Content Manager, you will play a pivotal role in fostering cross-functional collaboration with our Psychometric, Product, Learning Design, and Engineering teams to further establish and optimize our end-to-end assessment operations. You will contribute to and manage key aspects of our assessment content program including assessment creation and maintenance, vendor and instructor management, and assessment model development.
What you’ll be doing
Oversee and manage the end-to-end scaled creation and maintenance of assessment content
Drive the transition to scalable, AI-driven assessment content operations
Manage relationships with vendors, instructors, and subject matter experts (SMEs) for project execution, exploration, and feedback.
Collaborate with cross-functional teams to support strategic initiatives, including content strategy development and the development of new assessment models
What you’ll have
3+ years of hands-on industry experience in an assessment development role
You have experience in managing end-to-end assessment content operations, including development and maintenance
You have a strong understanding of assessment fundamentals (validity, reliability, fairness) and diverse assessment models (formative, summative, diagnostic)
You have experience with learning and assessment product design
You excel at analyzing results and metrics to inform data-driven decisions
You thrive in dynamic environments and demonstrate flexibility and adaptability in response to evolving business needs
You are highly organized with excellent project management and communication skills capable of managing multiple tasks independently
Bonus points for:
+5 years of relevant industry experience such as leading assessment development projects, managing assessment content operations, and/or leading assessment product teams
Educational background in assessment, learning, and/or instructional design fields
Experience with learning and assessment product design and development
Experience with e-learning content and assessment management systems, platforms, and tooling.
Strong fundamentals using generative AI in assessment contexts (e.g., prompt engineering) as well as familiarity with AI-tooling (e.g., ChatGPT)
Familiarity with technical skills space (computer science, AI/ML, data science, etc.)
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day. Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Content Strategy Manager Q&A's