Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society.
In this role, you will craft clear, compelling content that educates, engages, and motivates users—ranging from onboarding guides and enablement toolkits to email/SMS flows and campaign narratives. Your work will translate product features into straightforward, actionable guidance that drives measurable activation, adoption, and ongoing engagement.
How You Will Contribute
Create and maintain high‑quality platform documentation—including guides, FAQs, articles, toolkits, and in‑app copy—that empowers users to onboard and succeed independently.
Design and execute targeted email and SMS campaigns that drive onboarding, activation, engagement, and re‑engagement across the user lifecycle.
Translate complex product features and workflows into clear, compelling narratives and microcopy that support user understanding and adoption.
Collaborate closely with Customer Success and Activation teams to identify recurring user needs and develop scalable, self‑serve content solutions.
Uphold and refine the voice, tone, and messaging that reflect Be The People’s mission and brand identity.
Use analytics, testing, and user insights to continuously improve content—running A/B tests across subject lines, flows, and formats to optimize performance.
Manage content calendars and contribute to performance dashboards to ensure alignment, visibility, and ongoing improvement.
What You Will Bring
3–6 years of content, UX writing, or product communications experience (product/content strategist preferred).
Excellent writing and editing skills; ability to simplify complex workflows for non-technical users.
Comfortable with email/SMS platforms (e.g., Braze, Mailchimp), CMS, and basic analytics.
Experience with user education, onboarding flows, and performance measurement.
Collaborative, detail-oriented, and brand savvy.
Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.
Stand Out Candidates Will Bring
Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
A meaningful career: Join a passionate community of over 1,500 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.
Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation.
We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.
