Content Services Supervisor

Content Services Supervisor

Day shift starting at 7am

$35-38/hr

The Content Services Supervisor is responsible for supervising and leading a team of Content Services Specialists in the day-to-day operations and fulfilling jobs and tasks that include checking and conforming the specifications of source materials in preparation for creating outputs including but not limited to Digital Cinema Package (DCP), Interoperable Master Package (IMP), ProRes master files and downstream deliverables, subtitling backgrounds, DVD and Blu-ray. Check, conform and QC of input and outputs may include elements relating to color volume, transfer characteristic, metadata, frame rate, visual spot check, verification of texted and textless materials, shot pickups and inserts, audio retiming, pitch correcting, audio finessing and XML editing.

Other responsibilities include implementation of tests for tools and applications, working with management team by providing feedbacks to improve efficiency and productivity of the operations; creation of procedure and documentation for workflows; conduct training and demo; advanced troubleshooting and resolution; participation in client sessions when needed. Additional responsibilities include administrative duties including but not limited to assisting with managing of staff and holiday coverage schedules.

You should have a thorough understanding of the technical aspects of the various content specifications and workflows. You should be highly motivated, possess leadership quality, a flexible attitude and adapt quickly in a fast-paced environment. Excellent communication and collaboration are essential. Be able to work as part of a team; provide guidance and motivation; deal and manage changing priority and workloads.

Duties

• Supervise and lead a team of Content Services Specialists
• Create training materials and conduct training/demo as needed
• Collaborate and service client in review and work sessions as needed
• Work with management to prioritize projects and jobs
• Provide feedbacks and recommendations to improve operations and workflows
• Fulfill responsibilities as pre-defined for Content Services Specialist
• Check, prep and conform source materials
• Create and QC outputs of various and different media formats
• Working with and liaising with other internal departments
• Data entry relating to work orders and projects
• Conduct testing relating to tools and applications
• Other related tasks as assigned to fulfill responsibilities

Requirements

• Excellent leadership quality and strong organizational skills
• Effective communicator and collaborator
• Highly motivated and good influence skills
• Problem solver with creative and innovative approach with ability to think out of the box
• Passionate about quality, customer experience and customer service excellence
• Technical skills and knowledge
• Picture and audio editing, transcoding / encoding, sound syncing and color conversion experience is required
• Solid knowledge of film & digital file formats
• Knowledge in colorspace, aspect ratio, transfer characteristics, video and audio codecs, compression and other characteristics associated with media is required.
• Familiarity and working knowledge with some of tools and applications including but not limited to DVS Clipster, Colorfront’s Transkoder, Vantage, Resolve, Baselight, Aurora, Final Cut Pro and Pro Tools are essential. In addition, knowledge of any DVD or Blu-ray mastering software is a plus
• Experience in DCP and IMP mastering is essential.
• Experience within a post-production finishing environment or similar. QC experience is a plus
• Proficient with Mac OS, Windows and Linux

Experience

• Minimum Two (2) to three (3) years of experience in Post Production environment is required.