Shutterfly

Content Production Designer (CONTRACT)

Tempe, Arizona, U.S.

Contractor

TLDR

Produce and enable designed content that enhances customer personalization experiences on Shutterfly's website while leveraging strong technical production skills.

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

Summary: As a Content Production Designer at Shutterfly, your work bridges our great designs and the ability to create a personalized product on our website. You will be responsible for the production, authoring, and enablement of designed content on new and existing products that support the Retail Consumer business for Shutterfly Inc. Candidates for this role should understand digital file creation across creative software, as they are required to translate a designer’s intention to an online experience which is accessible to our customers. You will author digital design assets and their representations for web and mobile through a comprehensive workflow requiring validation with front and back end systems and architecture. This role requires an individual with strong technical and production skills to utilize Shutterfly’s proprietary tools to mark up and import files to our asset repositories, perform thorough quality assurance and validation of our products, and ensure accurate product setup and customer personalization experiences across technological platforms and product categories.

Responsibilities:

Thoroughly dismantle and revise design files delivered from multiple internal and external design teams.
Support launch of new SKUs by processing design files through a content authoring and product enablement platform.
Responsible for the execution of end to end customer experience, translating complex interactions between technology and the Shutterfly customer.
Investigate defects in assets by trouble-shooting using various platform tools.
Analyze and communicate challenges or improvements as an integral member of the team to increase efficiency.
Utilize task metrics to identify areas of opportunity to help support process changes.

Qualifications:

Expert knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign and Acrobat)
Experienced knowledge of Excel
Ability to work on Mac & Windows based machines
Exceptional organizational and interpersonal skills, and proactive can-do attitude
Fast learner, attention to detail, results driven, and always looking to automate and optimize tasks
Ability to prioritize workloads and manage multiple competing projects/priorities
Strong communication skills, flexibility to change directional priorities on the fly
Familiarity with programming and xml for debugging asset issues helpful but not required

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.

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Shutterfly

Shutterfly is a digital retailer that specializes in personalized photo products and home decor, offering customers unique and customizable items for all occasions. Our platform is designed for individuals looking to create lasting memories through tailor-made products that reflect their personal experiences.

Founded: Founded 1999
Employees: 500+ employees
Industry: Commercial Services & Supplies
Total raised: $28M raised

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