Content Management System Coordinator

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in delivering the best online user experience, which makes your role extremely important for our success and for ensuring customer satisfaction. Using the latest technology, you will be updating, creating and managing user interface elements, like menus, tabs, forms, and widgets - all the while, contributing to our design system. You will collaborate with our wider design team, helping us change the way people eat forever, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Implement designs, up to and including high-fidelity user interfaces
• Capture technical design requirements for hand-over to development
• Manage the content lifecycle, from creation and editing to Q/A and publishing as well as archiving.
• Support our design QA  and visual quality assurance process.
• Collaboration: Collaborate with cross-functional teams to gather content requirements and ensure proper implementation within the CMS
• Content Creation: Create and publish new web pages based on prototypes delivered by the design team, ensuring consistency in design, layout, and content.
• Content Updates: Implement changes and updates to existing web pages as needed, ensuring accuracy and maintaining a cohesive online presence.
• CMS Management: Become a CMS expert, providing suggestions, tips, and guidance to the team on best practices for content management and optimization.
• Quality Control: Conduct regular audits to ensure content accuracy, relevance, and compliance with brand guidelines.
• Troubleshoot and resolve any CMS-related issues in a timely manner.
• Work closely with IT and development teams to implement system upgrades and improvements.

What you’ll bring

• Demonstrated proficiency with Contentful or another CMS, including content modeling, integration, and content management. Experience in creating, editing, and optimizing content within Contentful is essential.
• Proficiency in using Instapage for landing page design and optimization. You should be able to create and maintain landing pages that effectively convert visitors into customers.
• Design Software Skills: Proficiency in design software such as Sketch, or Figma. You should be able to create visually appealing and user-friendly designs.
• Build Responsive Pages: Expertise in updating pages on CMS to ensure responsive user interfaces that function seamlessly on a variety of devices and screen sizes.
• Excellent communication, project management and collaboration skills to work effectively with cross-functional teams, including developers, product managers, and marketing teams.
• Basic knowledge of HTML and CSS to understand the constraints and possibilities of web development.
• Experience in e-commerce or Food Industry (a plus): Prior experience in designing for e-commerce platforms or within the food industry will be considered a significant advantage.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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