Content Copywriter & Operations Manager France (x/f/m)

Context:

Doctolib is Europe's leading Health Companion, serving millions of patients and healthcare professionals across the continent. We are transforming healthcare delivery by enriching our platform with innovative solutions centered on prevention and patient empowerment.

Over the past years, we have built a proven track record in health content and prevention, running 60+ campaigns annually in France in partnership with leading institutions, associations, and private healthcare entities. These campaigns reach millions of people with measurable impact on public health.

Now, we're taking the next step: making Doctolib the most trusted health content destination in Europe.

To achieve this ambition, we've created the Patient Content Factory team—a dedicated unit responsible for all content within the Doctolib mobile app. 

This includes prevention campaigns as well as personalized health advice (articles, videos, interactive content) built from verified medical knowledge. Our goal is to address a critical gap: while 90% of French people consider prevention a priority, only 10% feel well-informed. Through high-quality, accessible content, we empower patients to take control of their health journey.

Mission:

We are seeking a Content Copywriter & Operations Manager France to join this strategic team. 

The ideal candidate will be serving as Prevention content writer, writing and managing respective prevention campaigns 90% of the time, as well as responsible for reviewing and managing Doctolib's Health Companion content (=app content) ensuring the highest quality standard. This role involves coordinating with cross-functional stakeholders, ensuring end-to-end content quality across all touchpoints, and overseeing campaign execution.

What you’ll do

Prevention Content Writing & Campaign Management

• Write and create patient-friendly medical prevention campaign content adapting complex medical information for French audiences
• Manage the complete campaign workflow from ideation through publication, coordinating with cross-functional stakeholders across prevention and medical team to ensure timely delivery
• Maintain end-to-end content quality standards across all touchpoints

Content Management & Quality Assurance

• Review content from medical content writers to maintain consistent tone, style, and messaging across all content, while meeting highest standards of accuracy, clarity and healthcare compliance
• Optimize content processes through automation and AI

Who you are

Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you: 

• Bachelor's degree in Communications, Journalism, or Life Sciences (biomedical, public health, etc.)
• Proven experience (3+ years) in medical content writing, health communication, or related fields
• Demonstrated experience in digital campaign management, or health promotion
• Strong project management background with ability to coordinate multiple stakeholders
• Excellent content management and coordination skills with end-to-end lifecycle expertise
• Strong understanding of content quality assurance and performance optimization
• Ability to work effectively with cross-functional teams and manage diverse stakeholders
• Proficient in performance measurement tools and analytics
• Experience working with a Content Management Software (CMS)
• Outstanding written communication skills in French
• Detail-oriented with a passion for improving healthcare access and patient outcomes

Now, it would be fantastic if you:

• Have experience working in a SaaS company and/or Scale Up
• Have interest in AI

What we offer

• Free health insurance for you and your children
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• A subsidy from the work council to refund part of the membership to a sport club or a creative class 
• Lunch voucher with Swile card
• Reimbursement of public transportation or company car (only for Field Sales)
• Relocation support for international mobilities

The interview process 

• Interview with Talent
• Hiring Manager Interview
• Case Study
• Final Interview
• Reference check 

Job details

• Permanent position 
• Full Time
• Workplace Levallois
• 2 days home office
• Start date asap

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here: Germany l France l Italy l Netherlands. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights.