Content & Communications Lead

About Marchay 

Marchay is a curated, membership-based travel service and community for some of the world’s most sophisticated travelers. Recognized by leading publications as a premier luxury travel service, Marchay provides a complete, high-touch solution for managing members’ high-end travel needs. A key benefit of membership is dedicated, unbiased service from a highly experienced travel team. Marchay offers unlimited, bespoke trip planning and execution, access to pre-vetted private homes and villas, and preferred partner benefits at over 1,200 luxury hotels worldwide.  

Overview 

Marchay is seeking a creative, strategic and highly organized Content & Communications Lead to define and amplify our brand voice across every touchpoint: social media, editorial, newsletters, and public relations. You will create thoughtful content that matches Marchay’s sophisticated persona, foster industry relationships and further our presence across different social media, all with the goal of positioning our group as the authority on private luxury travel.  

This is a unique role with very high impact and ownership at a fast-paced, rapidly growing company. This person will act as Marchay’s content Swiss army knife. You will work directly with Marchay’s small leadership team and will drive all components of our content and voice curation. We are looking for someone with multiple years of experience in all things content and positioning who is eager to own and execute.  

Responsibilities 

• Social Media: Polish and grow Marchay’s various social media though consistent and curated posting 

• Craft content and create accompanying calendar 
• Own and execute posts on all platforms 
• Deliver monthly reports on growth and performance 
• Content Partnerships: Establish publication relationships and facilitate recurring contributions 

• Foster relationships with like-minded publications in luxury travel 
• Create collateral and pitch ideas to share Marchay’s insider travel knowledge 
• Oversee features, mentions and recurring article contributions 
• Newsletters & Editorial: Create, distribute and promote Marchay’s internal and external newsletters and blog posts 

• Work with Marchay’s travel advisory team to ideate content  
• Write thoughtful, sophisticated and novel copy on various themes and topics in luxury travel 
• Produce and distribute newsletters and track engagement and performance 
• Public Relations: Grow Marchay’s authority and reputability through features on best-of lists, media meetings and mentions in articles 

Requirements

Who you are:

• This role is fully remote, but you are based in the U.S. and willing to work Eastern Standard Time (9am-6pm)
• Bachelor's degree is required
• Several years of experience in social media, editorial, content, communications or brand marketing, preferably in the luxury space. Candidates must have experience crafting and managing social media posts and profiles. 
• Strong writing skills and experience creating copy for newsletters, social media posts, or blog posts 
• Sophisticated aesthetic sensibility and the ability to execute Marchay’s creative brand vision and feel 
• Highly organized, deadline-driven, communicative, and the ability to juggle multiple tasks and timelines at once 

The ideal candidate has: 

• Established relationships with relevant industry professionals (e.g., editors, journalists, publication representatives) and feels comfortable working with them 
• Experience working with relevant software for creation of newsletters, social media posts and blog posts (e.g., Wordpress, Mailchimp, Monday, Brevo, etc.)
• Experience working in Salesforce as a CRM 
• Experience working in PR 

Benefits

• Competitive Compensation: Annual salary with a performance-based, discretionary bonus 
• Comprehensive Benefits: Fully covered medical, dental, and vision insurance
• 401(k) Plan: Access to our retirement savings program 
• Generous Time Off: Ample PTO plus company holidays to recharge and reset
• Career Growth: Opportunity to develop toward a senior leadership role, with increasing ownership and strategic decision-making over time. 
• Flexibility: Remote work environment with the ability to manage your schedule effectively
• Innovative Market Leader: Join a forward-thinking company with a proven track record, backed by the influence, resources, and stability to keep breaking new ground