A little about us:
Container xChange is the leading online platform for container leasing and trading. We simplify the logistics of global trade, making the processes surrounding the container as simple as the container itself by providing a neutral infrastructure for all logistics companies.
Our team of 100+ like-minded xChangees from 40+ nationalities has made this possible! We have scaled far beyond the small start-up we once were and continue to disrupt the industry together.
The role:
Join us for a 6-month internship position and gain valuable experience in the container logistics industry.
At xChange, we operate a marketplace dedicated to leasing and trading containers, providing a neutral, secure platform where suppliers and customers can seamlessly lease, buy, and manage their container transactions. While our platform fosters smooth interactions, challenges can occasionally arise, including issues like damaged or lost containers and quality discrepancies.
As our Container Operations Intern, you will assist in resolving disputes between customers across various claim types. You will support our Claims team as the first point of contact for customers while collaborating with external partners such as insurance providers and surveyors.
This role offers an excellent opportunity to gain hands-on experience in claims mediation, relationship management, problem-solving, and operational efficiency while getting a deeper understanding of the container logistics industry.
Location: This role is based at our headquarters in Hamburg's city center.