Consumer Affairs Correspondent

AI overview

This role offers the chance to shape original consumer journalism and drive investigations that impact a broad audience through collaboration and creativity.

About The Role

The Telegraph is seeking an experienced and ambitious reporter to take the Consumer Affairs Correspondent role in a new direction.

This is a key specialism within the Money team, with the opportunity to set the news agenda with original and investigative consumer journalism.

You will report to the Consumer Affairs Editor and are expected to source exclusives, build campaigns and work on investigations. The ideal candidate will be full of ideas, energy and determination, and able to think of fresh ways to take on key topics of interest that speak to the Telegraph audience.

Key Responsibilities

  • Provide high quality, accurate coverage of the patch and generate exclusive, agenda-setting stories
  • Work closely with the Consumer Affairs Editor to identify trends, stories, campaigns and investigations that affect Telegraph readers
  • The successful candidate for this role will progress to writing front page stories and articles that lead the website
  • Write accurate, clear and engaging stories that are accurate and legally compliant.
  • Meet tight deadlines and organise their schedule around the deadline demands of the newsroom.
  • Under pressure, identify the best line for a potential story and relay that information to editors clearly and concisely.
  • Build and maintain a strong network of relevant contacts
  • Play an integral role in what is a stable, happy and ambitious team

Key Skills

  • Proven experience of reporting within a national newsroom or equivalent
  • Finely tuned journalistic instincts that mean you can spot a story and know how to craft compelling stories
  • Experience of planning and producing agenda-setting content
  • An ability to write clear, accurate copy as well as numerate
  • A proven ability to develop sources and contacts
  • Highly organised and able to work on multiple projects simultaneously while effectively prioritising different tasks
  • A strong verbal communicator, who is able to explain stories succinctly and clearly to editors
  • News-aware and alive to the interests of our audience
  • Full of original ideas, energetic and enthusiastic


Desirable skills

  • Knowledgeable about key personal finance topics and experience of consumer journalism
  • Experienced in digital publishing
  • Comfortable with the use of analytics

Our benefits

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We are proud to be a Level 3 Disability Confident Leader as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.

To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.

Perks & Benefits Extracted with AI

  • Life assurance & season ticket loans: life assurance and season ticket loans
  • Paid Parental Leave: six months fully paid maternity leave and enhanced paternity/partner leave

The Telegraph is an award-winning, multimedia news brand that has been synonymous with quality, authority and credibility for more than 160 years.We are renowned for the analysis, perspective, opinion and insight that our journalism provides to a diverse and discerning audience. Every day the content we create – in print, online, in our apps and across many other platforms – is setting the news agenda, sparking debate and provoking comment.In recent years, we have also developed specially tailored services and experiences for our customers within the areas of travel, financial services and events.The Telegraph’s goal is to foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds.

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