Consultant - Finance Advisory (e-Commerce/Supply Chain) - [March 2026]

Fulfil is an ERP built for high-growth eCommerce brands. Our merchants run complex, multi-channel operations across Shopify, Amazon, Walmart, TikTok Shop, and beyond, and they rely on Fulfil to keep their financials accurate, reconciled, and audit-ready.

This role sits at the intersection of accounting expertise and merchant advisory. You'll serve as a trusted partner to merchants when reconciliation issues arise, COGS appears inaccurate, or Shopify payouts don't align with the P&L. You will diagnose root causes, communicate findings in plain language, and drive issues through to resolution quickly and confidently.

You'll work closely with our Engineering, Implementation, Success, and Support teams in Bangalore, serving merchants ranging from D2C founders running their own books to finance teams at 9-figure brands. Both audiences need you to be sharp, clear, and confident.

If you thrive on variety, own problems end-to-end, and can explain a multi-currency FX discrepancy to a non-accountant in under two minutes, keep reading.

What You'll Actually Do

Day-to-day, you will:

• Own merchant accounting issues end-to-end: troubleshoot reconciliation discrepancies between Fulfil and sales channels like Shopify and Amazon, and walk merchants through exactly what went wrong and why

• Guide merchants on eCommerce accounting fundamentals: support merchants with COGS tracking, inventory valuation, revenue recognition, and multi-channel transaction reconciliation within Fulfil

• Communicate clearly to diverse audiences: explain financial concepts to both technically savvy controllers and accountant-averse founders

• Support merchants through audits: help them pull the right documentation and reconciliations from Fulfil

• Advise on compliance and currency exposure: help merchants navigate managing sales tax across geographies (multiple US states, Canadian provinces and other countries such as the UK) and multi-currency accounting considerations

• Collaborate cross-functionally: surface recurring merchant pain points to Implementation, Support, and Engineering teams to shape product enhancements

• Leverage AI to move faster: use tools like Claude to clarify accounting treatments, compress context, or draft merchant updates

A realistic day might look like:

• Helping come up with a cutover plan for a merchant migrating from their current accounting software to Fulfil

• Helping a user troubleshoot and reconcile discrepancies within their ledger balances

• Conduct a training session with users, consult and provide best practices

• Working closely with our product team by iterating on customer feedback

Requirements

What We're Looking For

• 3+ years of accounting/auditing experience with meaningful exposure to eCommerce businesses — either at an eCommerce company, a multi-client accounting BPO with eCommerce clients, or a US/UK-focused accounting BPO

• Hands-on working experience reconciling and closing books, not just familiarity

• Strong understanding of US GAAP and eCommerce-specific accounting: revenue recognition across channels, COGS, inventory valuation, and settlement reconciliation

• Excellent customer–facing communication skills for daily live calls and async communication with North American merchants, including C-suite stakeholders

• Comfort with ambiguity, context-switching, and taking ownership without waiting to be told what to do next
  

Nice to have:

• Experience at a US-focused accounting firm or eCommerce aggregator

• Working knowledge of US multi-state sales tax compliance and multi-currency accounting

• CA or CPA designation paired with demonstrated client-facing or advisory experience

Shifts & Compensation

• Base Compensation: ₹18–24 LPA

• Shift: 5:30 PM – 2:30 AM IST 

• Location: 5 days/week in office, Bengaluru, Karnātaka, India

You Shouldn't Apply If:

• You're looking for a traditional internal accounting or bookkeeping role

• You're uncomfortable consulting or being on calls with North American clients

• You struggle with ambiguity or fast-paced environments

• You aren't currently using AI tools to work faster

—-

Everyone ships every day

We’re building the ERP that fast-growing eCommerce brands actually want to use, which means we’re taking on entrenched enterprise software with a small, intense team.

Big Tech and VC-backed startups are 400-horsepower engines running at 25% efficiency. They have bloated teams, endless meetings, and six months to ship a feature. At Fulfil, we’re a 200-horsepower engine running at 100%. We’re bootstrapped, profitable, and growing steadily. No permission layers. No “alignment meetings” about alignment meetings. Everyone ships every day.

The work: You’ll own meaningful problems with direct customer impact. Our customers run 24/7 operations across time zones, and when they’re launching on BFCM or scaling from $10M to $100M, they need us to move fast. That urgency flows downstream. This is high-intensity work with real consequences.

What high-intensity actually means:

• Most weeks are 45-55 hours; peak seasons (BFCM, major launches) hit 60+

• Occasional off-hours calls with our distributed team or for customer launches

• Long days (10+ hours) aren’t uncommon

• The work doesn’t pause even if we try to protect your focus time

What you get in return:

• Real autonomy over execution (we measure impact, not facetime)

• Ownership of problems that matter to real businesses

• Unlimited PTO we actually want you to use (we’d rather you rest than burn out)

• If you’ve ever felt like you’re capable of 10x more than your current environment allows you to output, that’s the gap between your potential and your actual impact. Fulfil eliminates that gap.

You’ll thrive here if: you’re the type who gets energy from building something that matters, want ownership over outcomes vs tasks, are open to receiving regular, direct feedback in public Slack channels from multiple people, and like moving fast without red tape.

This isn’t for you if: you need a strict 40-hour boundary, prefer structured oversight, or want work to be a contained part of your life.