Configuration Specialist

🍊Our mission 

We're powering biology's century with radically faster, more reliable clinical trials. Every new treatment needs clinical trials to prove safety and efficacy, but today's infrastructure is stuck in the past- driving up cost, causing delays and ultimately meaning new treatments don’t get to patients. We're fundamentally changing that- not just being a "better CRO," but transforming how people think about developing new treatments, so patients can access breakthrough treatments faster.

Our impact speaks for itself: Since March 2021, we've powered 100+ clinical trials involving tens of thousands of patients. We recently raised a $55M Series B from Balderton Capital, alongside backing from Creandum, Firstminute, Seedcamp, and Visionaries.

🍊What's it like to work here?

When you join us, you’ll experience:

• High-Impact, Mission-Driven Work: Lindus Health is disrupting an outdated industry, giving you the chance to directly improve patients’ lives and see tangible results from your work.

• Fast-Paced Growth & Ownership: We recognise hard work and outcomes over anything else. You’ll take on real responsibility, work across different areas, and actively shape the company’s success.

• Collaborative, No-Ego Culture: Work with smart, driven people in a supportive and informal environment. At Lindus we break down silos, fun is a core value, and creativity is encouraged.

Ready to power biology's century? We'd love to hear from you.

🍊 About the role

We're looking for a Configuration Specialist to help us accelerate our mission to power biology's century with radically faster, more reliable clinical trials.

This is a hands-on technical role within our Deployment function, the team responsible for building and delivering clinical trials on Citrus, our proprietary platform. You will own the setup and testing of studies, working from detailed design specifications to produce something that works reliably for the people running and participating in the trial. No two studies are the same, and the work you do directly affects how quickly a trial gets off the ground and how reliably it runs.

🍊 About you

We'd like to hear from you if...

• You have a technical background, whether through a degree in a relevant field or hands-on experience in software, data, or systems work

• You are comfortable working from detailed specifications and have a clear instinct for when to get on with it and when to ask

• You are precise and thorough by nature, and comfortable maintaining that standard in a fast-moving environment

• You keep track of multiple things at once without things falling through the cracks

• You have some experience in a regulated or quality-focused environment, whether in healthcare, finance, or elsewhere

You belong here! If your experience and interests match with some of the above, we want you to apply.

🍊 What you'll focus on

• Setting up studies on Citrus based on approved specifications, covering data collection forms, participant schedules, logic rules, and user access

• Running automated checks to make sure everything in the build matches what was agreed before a study goes live

• Coordinating testing with internal teams and sponsors, writing test scripts, working through issues, and making sure everything is resolved before sign-off

• Making approved changes to live studies and keeping things accurate and compliant as trials evolve

• Coordinating go-live activities and confirming everything is running correctly before a study is declared live

🍊What We Offer (US)

We believe in rewarding the people who are building the future of clinical research.

Financial & Growth:

• Competitive salary plus meaningful equity - you'll own a piece of what we're building

• $2,000 annual Learning & Development budget for courses, certifications, and conferences

• 39 days annual leave (27 days PTO + 11 federal holidays + 1 James Lind Day)

Health & Wellbeing:

• $800 monthly employer contribution for insurance coverage (via Trinet PEO)

• $40 monthly wellness allowance with flexibility on how to spend this, including opting in to a company private health insurance or wellhub membership.

• Access to gym and retail discounts through Happl

Culture & Connection:

• Monthly lunch vouchers for remote team members

• Regular company events and team gatherings (both virtual and in-person)

• Charity partnerships and volunteering opportunities with Forward Trust

• Work with a team that's genuinely changing healthcare for the better

🍊Our Hiring Process

We believe hiring should be transparent, respectful of your time, and give you a real feel for what Lindus Health is like. Here's what to expect:

Criteria a 15 minute critical thinking and problem solving test

Introduction with Sophie, Talent Lead (30 mins)
Get to know each other, discuss the role, and answer any questions about Lindus

Expertise interview with Elaine AD deployment (30 minutes)

Technical interview with with a Solutions Architect (Connor, Tatiana, or Shreya) and a Solutions Engineer (Fabiha, Roman, Sara or Nate) (60 minutes)

Values interview with a co-founder and Veronica VP Deployment (30 mins) - A chance to get to know each other and explore how our values align

We will only contact you from lindushealth.com email addresses. Please check the spelling of emails which appear to come from Lindus Health carefully before responding. We will never ask for your financial information over email.

We are an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate all candidates based solely on their skills, experience, and qualifications relevant to the role. We do not discriminate on the basis of race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status