Configuration Manufacturing Supervisor

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.  We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.  We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.  Ahead is looking for a Configuration Manufacturing Supervisor to join our Foundry team in Libertyville, IL. In this position you will oversee, direct and lead the production staff to achieve production targets while maintaining a safe and efficient operation and producing products to meet AHEAD’s established quality standards  *Please note: our 1st shift hours are Monday-Friday 7:30am-4:00pm Responsibilities

Oversee all departmental activities and carry out supervisory responsibilities in accordance with company policies and procedures and applicable laws.   

Oversee and maintain production equipment, automated systems, and digital manufacturing tools. 

Supervise the daily activities of a team responsible for hardware configuration and physical setup. 

Lead technical troubleshooting, root cause analysis, and corrective actions for equipment and process failures. 

Develop, implement, and update SOPs for technical processes and equipment operation. 

Train production staff on technical procedures, equipment use, and safety protocols. 

Monitor and report on technical metrics, including efficiency, downtime, and quality. 

Ensure compliance with technical standards, regulatory requirements, and equipment calibration. 

Collaborate with cross functional teams on projects, resolving issues and improving processes. 

Analyze production data to identify bottlenecks and drive process optimization. 

Resolve employee issues, ensure positive employee relations, and promote and enforce all company policies fairly and consistently. 

Reviews production schedules, material and manpower resources and coordinates daily production activities to meet business objectives. 

Knowledge, Skills and Abilities

Proven experience in supervising technical or operations teams. 

Strong understanding of data center hardware (switches, servers, routers, PDUs, etc.). 

Familiarity with gas handling procedures (PG-25 loading, nitrogen purging). 

Ability to lift and move heavy equipment safely. 

Excellent organizational and communication skills.

Comfortable working in a fast-paced, hands-on environment. 

Education and Experience 

Minimum Required 

Requires a high school diploma or equivalent or 3-5 years in an assembly manufacturing environment. 

Ability to manage, train, and develop employees. 

Ability to resolve conflicts, meet deadlines, manage production activities, and effectively multi-task in a fast-paced environment. 

Proven experience making day-to-day decisions that affect the overall quality of products and processes. 

Excellent written and verbal communication skills 

Preferred 

1 – 2 years of experience in a supervisor role 

Experience with data center or lab environments 

Physical Requirements

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. 

Ability to stand for extended periods of time

Ability to lift up to 20 lbs.