Compliance, Quality, and Information Security Manager / Director

Mission

To enable the achievement of 3X growth in the company’s annual revenue, with one-third of revenue derived from recurring SaaS subscriptions, by leading and scaling Brighton Science’s compliance, quality, and information security programs. This role ensures the company’s existing certifications are maintained while expanding compliance capabilities to support government and regulated customers. Brighton Science enables manufacturers to detect and resolve the root causes of bonding problems—an essential challenge at the heart of making products smaller, lighter, more reliable, and of higher quality. Thousands of manufacturers and product teams face this challenge daily. Customers rely on Brighton Science’s unique instrumentation, data, and experience to understand their problems in new ways, leading to measurable, breakthrough performance improvements. Strong quality systems and trusted information security practices are foundational to delivering these outcomes at scale. This position reports to the Chief Technology Officer (CTO).

Outcomes

• Maintain and continuously improve existing certifications, including:

o ISO 17025

o ISO 9001

o ISO 27001

• Ensure continued compliance across all certifications with no more than two (2) minor non-conformances per applicable audit

• Lead the planning, preparation, and execution of FedRAMP readiness and authorization efforts to support U.S. government customers

• Own and evolve the Information Security Management System (ISMS) aligned with ISO 27001 and FedRAMP-relevant controls (e.g., NIST 800-53)

• Implement data-driven feedback and corrective action processes that drive product, process, and customer experience improvements • Define, track, and improve reliability and quality metrics across all product families, including:

o DOA (Dead on Arrival)

o MTTF (Mean Time to Failure) o MTTR (Mean Time to Repair)

o MTBR (Mean Time Between Repairs)

What Will I Be Doing?

• Leading company-wide quality, compliance, and information security initiatives requiring cross-functional coordination

• Managing internal and external audits for ISO 17025, ISO 9001, ISO 27001, and FedRAMP readiness activities

• Owning and maintaining Brighton Science’s Information Security Management System (ISMS) and security governance

• Driving FedRAMP preparation efforts, including gap assessments, control implementation, documentation, and audit coordination

• Managing and continuously improving the company’s documentation, policies, and record management systems

• Motivating and coordinating continuous improvement initiatives across quality, security, and compliance

• Ensuring proper training and qualification of QA and compliance auditors and making final product quality decisions

 • Partnering closely with engineering, product, operations, and business stakeholders

• Operating autonomously in a fast-paced, evolving environment

• Taking ownership of critical project components from definition through execution

• Ensuring initiatives align with annual and quarterly Objectives and Key Results (OKRs)

• Promoting inquisitiveness, evidence-based thinking, and accountability within the team

• Continuously challenging the status quo to improve processes, controls, and outcomes

We’d Love to Hear From You If You Have:

• Bachelor’s degree in Quality Assurance, Engineering, Information Security, or equivalent relevant experience

• 3+ years of experience in quality, compliance, or regulated environments (additional experience expected for Director-level candidates)

• Hands-on experience supporting ISO 9001, ISO 27001, and/or ISO 17025 management systems

• Experience preparing for or supporting FedRAMP, NIST 800-53, or government SaaS security compliance

• Experience managing controlled documentation, policies, and records in regulated environments

• Comfort executing autonomously in the face of ambiguity

• A strong growth mindset and passion for continuous improvement