Compliance Manager

Berry Street is on a mission to transform how Americans eat through nutrition therapy. Berry Street’s platform connects individuals needing evidence-based nutrition care with an expansive network of Registered Dietitians and AI-powered tools. From weight management, diabetes, and heart health to kidney disease, maternal health, and 25+ other conditions, Berry Street’s clinical team delivers personalized nutrition interventions tailored to each patient's unique physiological and psychological needs, improving outcomes and reducing total cost of care. Berry Street works with some of the largest health plans, as well as leading health systems and innovative care management companies to serve diverse populations across all 50 states. Visit berrystreet.co to learn more.

Since launching in January 2023, Berry Street has grown to over 1,400 providers on our platform and served tens of thousands of patients nationwide. We’re a Series B company backed by leading investors like Northzone, Sofina, and FJ Labs, as well as notable angel investors including the founders of Revolut, Spring, Grow Therapy, and Tilly.

About the Role

We’re looking for a Compliance Manager to lead and scale Berry Street’s healthcare compliance program as we continue to grow nationally and expand payer partnerships. This role will be a key owner of our HIPAA, insurance, and broader healthcare compliance efforts, partnering closely with Business Operations, Engineering, Clinical Operations, and Payer Operations. This is a hands-on, highly cross-functional role for someone who thrives in ambiguity, enjoys building practical compliance workflows, and can translate complex regulatory requirements into clear policies, processes, and oversight mechanisms. This role also defines the compliance requirements, governance, and workflows that ensure Berry Street meets payer, regulatory, and contractual obligations.

What You’ll Own

• Own and scale Berry Street’s healthcare compliance program, with a focus on HIPAA, payer requirements, and regulatory readiness as we grow.
• Partner cross-functionally with Business Ops, Engineering, Clinical Ops, and Payer Ops to embed compliance into day-to-day workflows.
• Serve as the trusted compliance resource, advising teams on regulatory questions, payer requirements, and operational decisions.
• Support compliance across commercial, Medicare, and Medicaid programs, including gap analyses for new service lines and market expansions.
• Review healthcare and payer contracts and translate compliance obligations into clear operational requirements.
• Build and maintain compliance policies, procedures, training, and documentation that are practical, scalable, and audit-ready.
• Lead the intake, investigation, and resolution of compliance incidents and inquiries, including documentation, follow-up actions, and trend analysis.
• Oversee and coordinate compliance support for payer and regulatory audits, including preparation, remediation tracking, and internal alignment.
• Oversee vendor compliance workflows, including new vendor onboarding, risk reviews, and ongoing monitoring.
• Provide oversight for broader assurance efforts (e.g., SOC 2 / security questionnaires) by coordinating stakeholders, tracking requirements, and ensuring documentation and evidence are maintained.

Requirements

• You have 5–8 years of experience in healthcare compliance, healthcare operations, telehealth, legal, auditing, consulting, or a related field.
• You bring deep, practical expertise in HIPAA and healthcare regulations, with a strong understanding of payer requirements and payer–provider workflows.
• You have experience supporting regulated payer programs (e.g., Medicare/Medicaid) and navigating audits, controls, or compliance oversight.
• You’re comfortable building and owning compliance programs – including workflows, policies, and ongoing oversight – not purely advising.
• You can review healthcare and payer contracts and turn requirements into clear, actionable controls and processes.
• You thrive in a fast-paced, high-growth environment and have strong organizational, project management, and prioritization skills.
• CHC certification (or working toward it) is a plus.
• Experience overseeing or partnering on SOC 2 / assurance audits, GRC tools (e.g., Vanta/Drata), vendor risk management, and/or privacy laws beyond HIPAA is a plus.

Benefits

• The base pay range for this position is determined by experience and geographic location
• The chance to drive impact within the healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Generous PTO 🏖️
• 401k with match 💰
• Citibike membership 🚲
• Unlimited dietitian care 🍓