Community & Office Manager / EA, London (Hybrid) - 12 Month FTC

About tonies:

tonies is the world’s largest interactive audio platform for children with around 7.8 million Tonieboxes and more than 95 million Tonie figurines sold. The intuitive and award-winning audio system has changed the way young children play and learn independently with its child-safe, wireless, and screen-free approach. Tonieboxes have been activated in over 100 countries, the content portfolio includes more than 1,100 Tonies figurines in several languages. Since its inception, tonies has achieved significant milestones, including listing on the Frankfurt Stock Exchange in November 2021 as well as a globally present team of over 550 dedicated professionals operating from various countries.

Joining our tonies team means being part of an inspiring mission to create innovative and meaningful experiences for children around the world. Together, we’re shaping the future of play, learning, and imagination.

You as part of tonies:

Overview

At Tonies, we’re on a mission to bring the magic of audio to children everywhere. 

This isn’t your typical “order the stationery and book the meeting rooms” kind of role.

You’ll be the heartbeat of the office: part organiser, part fixer, part culture champion. The person who makes everything just work, while creating an environment people genuinely enjoy being in.

You’ll sit at the centre of it all: supporting our leadership team, keeping the office running like a well-oiled machine, and helping shape the day-to-day experience for everyone around you.

If you love a bit of organised chaos, take pride in making things happen, and get a buzz from bringing people together — you’ll feel right at home here.

Your tasks and responsibilities will include:

 People Experience & Culture (aka: bringing the vibe)

• Play a key role in building a positive, energising office culture

• Manage events, quarterly socials, celebrations, and all-hands

• Coordinate the good stuff - from Tasty Tuesdays lunches to Thirsty Thursdays drinks in the office

Office Management (aka: keeping the wheels turning)

• Be the go-to person for all things office

• Keep the space running smoothly, organised, and welcoming

• Create an environment people enjoy coming into

• Help organise team days, meetings, and office moments that matter

• Manage supplies, storage, equipment, and general upkeep

• Coordinate with landlords, vendors, and service providers

• Oversee cleaning, maintenance, security, and repairs

• Handle post, deliveries, access, and meeting room logistics

• Keep budgets in check and supplier relationships running smoothly

IT & Onboarding Support (aka: making day one feel seamless)

• Be the friendly face helping people get settled from day one

• Make onboarding (and offboarding) feel smooth, organised, and human

• Partner with IT to get laptops and equipment ready to go

• Set up desks, access, and everything in between for new starters

Health & Safety (aka: keeping everyone safe and sound)

• Support a safe, compliant, and well-run workplace

• Help coordinate training, risk assessments, and processes

• Step in as Fire Marshal and/or First Aider if needed

Executive Assistant Support (aka: the ultimate right hand)

• Support senior leaders with calendars, scheduling, and priorities

• Coordinate meetings, travel, and logistics without a hitch

• Prepare agendas, materials, and follow-ups

• Help keep leadership meetings and offsites running smoothly

• Build strong relationships across the business and beyond

• Handle sensitive information with care and discretion

• Jump into projects and ad hoc tasks wherever needed

What we are looking for:

You’re the kind of person who just gets things done and makes it look easy.

• Warm, approachable, and great with people

• Super organised, detail-focused, and always one step ahead

• Calm in the chaos and confident juggling multiple priorities

• Tech-savvy and quick to pick things up

• A natural problem-solver who doesn’t wait to be asked

• Happy to roll up your sleeves and get stuck in

• Trustworthy, discreet, and dependable

• Someone who genuinely cares about creating a great experience for others

You’ll love this role if you:

✅ Enjoy being at the centre of a busy, people-first environment
✅ Like variety and ownership in your day-to-day work
✅ Take pride in creating spaces and experiences people love
✅ Are just as comfortable supporting leaders as you are organising office life

It might not be for you if you:

❌ Prefer a highly structured, predictable routine every day
❌ Want a purely admin-focused or behind-the-scenes role
❌ Don’t enjoy being hands-on or jumping between different tasks

Why tonies?

Office - 4 days a week in the office (Mon-Thurs)

Time Away – 30 days annual leave + bank holidays, 3 Wellbeing Days, paid sick leave, bereavement leave, volunteering day plus bank holiday swaps and more.

Health & Wellbeing – Private medical insurance via Vitality, mental health support with our Employee Assistance Program, life assurance (4x salary), free Calm subscription, Specsavers eye test voucher, lunch on Tasty Tuesday and more. 

Financial & Career Growth – Competitive salary, pension match up to 4%, £200 learning & development budget, and Babbel subscription.

Family & Lifestyle Perks – Enhanced maternity & paternity leave, Tonies gifts for major life events, and exclusive staff discounts.
Equity and Diversity

At tonies, we’re passionate about sparking imagination and joy in childhood—and that same energy drives how we build our team. We believe everyone should feel empowered to grow, contribute, and thrive, both at work and in life. That’s why it’s important for tonies to create an environment where all voices are heard, valued and respected, regardless of background or experience. Our stories, content, I&D Champion Group and tonies team are shaped by a wide range of perspectives, and we actively seek out individuals who bring fresh ideas and unique experiences to the table.
Tonies is committed to fostering an inclusive and accessible experience for all candidates. If you need any accommodations to support you during the recruitment process, please contact your Recruitment Partner. 

The Recruitment Process  

• Intro call with the People & Culture talent team 
• Virtual call with the Hiring Manager 
• Case study interview
• Final stage with general manager
   

Ready to join us? Apply today to help us create joyful moments for children and families worldwide.