Community Manager - Madrid Secreto

About the Team

Secret Media Network is a digital media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our family is composed of Secret Chicago, Secret LA, Secret NYC, Secret Miami, Secret Toronto, Secret London, Paris Secret, Madrid Secreto, and more!

About the Role

We are currently looking for a Community Manager to join the Madrid Secreto team. Working within a fun, dynamic and fast-growing business, this new role provides an excellent opportunity for digital experts to showcase their skills to a large and highly engaged audience. We’re looking for someone who can improve and manage our international communities providing high quality and engaging content. Drive the audience growth and engagement across multiple social platforms by creating and scheduling content, tracking down suitable 3rd party content and track its performance.

• Work with senior members of the team to schedule and promote editorial and sponsored content across all platforms. Monitor and respond to comments, direct messages, and community inquiries promptly and professionally.
• Follow communication procedures, guidelines, and policies and maintain Secret Media Network editorial voice in headlines and copywriting across multiple verticals and platforms. 
• Complete timely qualitative and quantitative analysis / reporting to improve our proposal.
• Searching for funny, inspiring and/or wholesome visual content (videos, images, memes, etc) from third-party content creators to share to our sites and social channels and help implementing new digital formats & channels. 
• Nice to have: We may need you on-site! Cover events, get in front of the camera, elaborate scripts, creative ideas, interviews, organic themes, brands creative solutions, voice over for reels. 
• Manage instagram threads and broadcast channels and coordinate and execute community engagement activities such as giveaways and interactive posts.
• Organize and maintain the content calendar to ensure a consistent and timely content flow.

About You

We're looking for someone who has:

• Native Spanish and professional English are required.
• Has a knack for all things social—knowing all the right places to look for killer content. Creative thinking and ability to produce engaging content.
  
• Has experience running social media accounts for a newsroom, agency, or brand. 
  
• Stays up-to-date with the latest digital technology trends, and has a good feel for what makes content popular online 
  
• Can demonstrate their ability to adapt to the extremely fast-moving world of a digital business.
  
• Excellent verbal and written communication skills
  
• Has experience with social media tools like Creator Studio, Later and similar. Facebook Ads and other social paid platforms are a plus.
  
• Is able to identify and track relevant KPIs. 
  
• You've experienced and loved Madrid and its sorroundings. You know the best places in the city, the lingo, the culture, and the local mindset. 
• Strong organizational and multitasking skills
  
• Pays attention to detail, is a critical-thinker and problem-solver.
  
• Loves being part of a dynamic team in a growing company and is able to work in a team towards a shared goal.
  
• Is flexible! We’re a newsroom, and breaking news is always on the horizon. No two days are the same, and things can be unpredictable – we need someone who is happy to drop what they’re doing to cover the latest scoop wherever necessary (no panic: work-life balance is a must).
  

Desirable requirements

• A Canva master and pro-editor of short-engaging videos. Experience with design/edit tools (Photoshop, Illustrator, Final Cut, etc.in App edit tools) is a plus.

Benefits & Perks

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader.
• 40% discount on all Fever events and experiences.
• Home office friendly
• Responsibility from day one and professional and personal growth.
• Great work environment with a young, international team of talented people to work with!
• And more!