Community Manager

TLDR

Oversee community interactions across digital platforms, engaging with users, gathering insights, and collaborating with internal teams to enhance user experience.

Full-Time | Tel Aviv | Immediate Start

We’re seeking a Community Manager to oversee and manage our day-to-day community interactions across ExpressVPN’s digital platforms.

What you’ll do

Monitor and engage in online discussions, with a strong focus on Reddit.
Respond to DMs and private messages across all platforms.
Reply to comments and community questions in a clear, consistent, and on-brand manner.
Work closely with Product, Influencer, and Marketing teams to route inbound requests to the right people internally.
Surface recurring feedback and insights from the community to internal teams.

Requirements

Native-level English (written and spoken).
1–2 years of experience as a Community Manager (SaaS experience is a plus).
Strong familiarity with online communities and social platforms.
Excellent communication skills and attention to detail.

Before you apply

At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
Please upload your resume as a PDF and do not include any salary or compensation information in it.

ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.