Community Management Specialist

AI overview

Lead community engagement initiatives by organizing discussion threads and events, analyzing content strategies, and collaborating with cross-functional teams to enhance digital community development.
  • Research on hot topics discussions on multiple platforms (social media, community, google trends, Quora) weekly to be formed into threads discussions, regular thread and KOL events.
  • Invent, pitch, test, monitor and analyze content experiments.
  • Organize and execute activation planning such as AMA or webinar session, monitor progress and prepare postmortem reports.
  • Organize and execute promotion plans for regular threads, monitor progress and prepare postmortem reports.
  • Organize, execute and report: synchronize schedule with local Jobsdb teams where community threads creation is involved (University events, hirer events etc.)
  • Proofreading weekly copies from organic user point of views.
  • Work closely with agency to ensure alignment of deliverables on community management and engagement.
  • Work closely with copywriters on the content calendar to ensure timelines, relevancy, and resonance.
  • Conduct weekly competitor analysis monitoring: Trending contents, KOL activations and promotional activities using third party platform
  • Bachelor's degree in Business, Marketing, Digital Media or related field
  • 2+ years experience in community management, preferably in the HK market
  • Demonstrated success in building engaged digital communities from the ground up
  • Strong understanding of Hong Kong’s professional landscape
  • Excellent stakeholder management and influencing skills
  • Data-driven approach to community development and growth
  • Experience working in agile environments with cross-functional teams
  • Strong communication skills and passion for connecting with professionals

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future, and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050.

About SEEKSEEK’s portfolio of diverse businesses, which includes Jobstreet and JobsDB in Asia, make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.​Life at SEEKSEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Place to Work 2023 In Tech (third year in a row). In Malaysia, where SEEK’s Asia HQ is located, we received four accolades at the TalentCorp Life at Work Awards 2023, including first runner-up for Best International Organisation and champion for Best CHRO. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.​

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