Communications Senior Coordinator - Internal Operations (Marketing)

At CrossCountry Consulting, we are driven by innovation, collaboration, and a passion for solving complex challenges. Our culture empowers every team member to make a difference, fostering an environment where creativity and strategic thinking thrive. We are seeking a Communications Senior Coordinator to join our team and play a pivotal role in enhancing our presence and strategies. What You'll Do:

Social media ~60-70% of time; broader communications support for the remainder

Manage a monthly social media editorial calendar and our corporate social media platforms/posts to help build brand awareness and in support of marketing initiatives, conferences and events, thought leadership, corporate announcements, culture and Belonging, community activities, recruiting, etc.

Create compelling social content and formats, including video, to engage audiences; generate ideas to increase engagement

Manage the employee social advocacy program and related onboarding sessions

Develop social media training resources to help educate and enable practitioners on how to's, best practices, etc.

Maintain corporate templates and collateral and support other quick-turn design needs

Provide additional support across the communications function, such as with internal communications, intranet site updates, and reporting

What You'll Bring:

Bachelor’s degree in Communications, Marketing, Advertising, or Public Relations (or a related degree)

3+ years of experience in social media for B2B and using it to drive brand awareness and engagement

Knowledge of social media best practices, strategies, and KPIs as well as design tools (e.g., Canva, Adobe)

Excellent attention to detail, including with post copy, hashtags, links, creative, adherence to brand guidelines, etc.

Strong communicator and collaborator, including with leadership and cross-functional teams

Ability to work independently to manage all social media activity and platforms through effective project management

Confidence and enthusiasm to learn and contribute as part of a growing team and company

Experience with an employee advocacy program and AI-based tools a plus