Communication and Engagement Associate

Union: Non-Union
Number of vacancies:  1
New or Replacement Position: New 
Site:  Toronto General Hospital
Department:  Toronto General Hospital Research Institute
Reports to:  Manager, Research Planning
Salary Range:  $30.04 - $37.55 per hour or $58,578 - $73,230 per year
Hours: 37.5 hours per week
Shifts: Monday to Friday
Status: Temporary Full-Time
Closing Date: February 1, 2026

Diabetes Action Canada is seeking a dynamic communications professional with strong writing, editing, interviewing, and storytelling skills. This role requires editorial judgment and the ability to craft compelling content for various communication channels, including the website, intranet, video platforms, and social media, while ensuring high quality and timely delivery.

The successful candidate will play a key role in building and engaging Diabetes Action Canada’s national researcher and Patient Partner communities.  This includes managing social media, developing branded assets, support website updates, coordinating in-person and virtual events, while maintaining a cohesive and compelling organizational presence. This position will support the Patient Engagement Program under the direction of the Manager, Research Planning.

This position is hands-on, collaborative and highly interactive.  As part of this role, the incumbent will represent Diabetes Action Canada on committees where communications and engagement expertise are beneficial and attend events, workshops, and conferences to capture content and strengthen community connection.

• Bachelor's degree or diploma in communications, journalism, marketing, public relations, or a related field, or equivalent experience.
• Minimum of 3 years of experience in content creation, editorial work, or communications, preferably in a healthcare, research, or nonprofit setting.
• Demonstrably strong writing, editing, and storytelling skills with the ability to translate complex research concepts into clear, compelling content for lay audiences.
• Proficiency with WordPress for website updates and content management.
• Experience with Canva or similar design tools to create accessible and visually engaging communication assets.
• Experience with email marketing tools (e.g., Mailchimp) and analytics dashboards.
• Proven track record in managing and creating content for social media platforms (LinkedIn, Instagram, X, Facebook, BlueSky, etc.).
• Ability to design branded content templates to maintain consistency across communication channels.
• Experience in developing and implementing communication plans to engage diverse audiences.
• Portfolio or Samples of relevant work preferred
• Strong interpersonal skills to support relationship-building with Patient Partners, researchers, and other stakeholders.
• Experience supporting events, workshops, and engagement activities, both virtual and in-person.  
• Strong organizational and project management skills with the ability to balance multiple priorities and meet deadlines.
• Ability to attend in-person events in the GTA and occasional travel within Canada as required
• Commitment to health equity, patient-oriented research, and the mission of Diabetes Action Canada.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.