Commercial Property Manager- Baltimore/Howard County

About Thomas Park Thomas Park is a full-service commercial real estate firm offering alternative investment strategies and third-party commercial real estate services. Our Core Values Balance: We work hard but understand there is a life outside of work that will support a healthy balance. Work smart and do what is necessary to get the job done right. Valuable output is the greatest measure, not hours put in. Act with Integrity: In all that we do, we act ethically. We are committed to each other, our investors, tenants, and vendors. Strive for Excellence: Invest in personal growth, training, and lifelong learning. Demand results, solve problems, and communicate clearly. Inclusion: We are committed to creating a long-lasting culture of equality where everyone feels safe to be their true selves. Be compassionate, trust one another and use “we” vs. “I”. Embrace Change: Embrace new ideas and tackle problems from multiple angles. Utilize technology on a consistent basis. About the Role   Reporting to a Director of Property Management, the Property Manager will manage the daily activities of a portfolio of commercial assets, which may include office, flex, retail, and industrial space.  The objective is to optimize asset value, develop and maintain tenant and owner relationships, and increase revenue.   Job-Type: Full-time, exempt Hours: Monday-Friday 8 AM- 5 PM   Primary Responsibilities   Property Operations   ·       Responsible for the day-to-day operations of your assigned portfolio to ensure that all site operations are in compliance with the established policies and procedures, the management agreement, and are consistent with TPM’s overall objectives. ·       Conduct formal site inspections in compliance with established standard operating policies and procedures. ·       Create and maintain site-specific documentation, including property and tenant information, site operating manuals, and emergency operations manuals. ·       Obtain proposals, award contracts, and manage third-party vendors and contractors. ·       Oversee in-house building engineers and maintenance personnel. ·       Ensure regulatory compliance and effective management of risk and liability.  May be responsible for collecting tenant certificates of insurance and maintaining compliance. ·       Other duties as assigned.   Financial and Lease Management   ·       Prepare annual budget, monthly financial variance reports, operations analysis, and leasing activity reports. ·       Manage receivables to ensure timely rent collection. ·       Oversee the completion of CAM reconciliations and ensure smooth recovery process. ·       Process and approve invoices, assuring accuracy and consistency with company policies. ·       Understand Tenant Lease obligations and ensure compliance. ·       Work closely with the Lease Administration and Accounting team regularly. ·       Other duties as assigned.   Owner and Tenant Relations   ·       Cultivate and maintain positive, open relationships with Owners, Tenants, and Vendors at all times, ensuring their service needs align with leases and management agreements. ·       Coordinate Tenant move-ins and move-outs, following detailed procedures. ·       Uphold the TPM brand and ensure a positive customer experience, addressing Tenant satisfaction, building operations, lease, and management concerns. ·       Other duties as assigned.   About You - 3-5 years of commercial building management experience required. - Proficient in financial accounting, financial reporting, and budgeting. - Skilled in MS Office. - Experience working in Yardi Voyager and automated A/P systems. - Possess excellent organizational abilities and time management skills. - Possess a strong customer service and tenant relations aptitude. - Communicate effectively through written reports, analysis, and oral presentations. - Ability to respond to others’ needs in a timely and courteous manner.   Location Our office is located in Annapolis, MD but this role will focus on properties based in the Baltimore/Howard County area.