Commercial Operations Specialist - Home Appliances

The Organization

Why Join Us? It's More Than a Job in Retail, It's Your Story.

At Public Group, we believe in the power of our people in a sustainable way. That's why we're not just focused on what you do, but who you become. We're committed to fueling your growth, because when you win, we all win. Imagine a place where you feel supported, valued, and empowered to make a real difference.  A place where you can build a career you love, to leave your mark in our story!

Public Group strategically invests to create an ecosystem of innovative scaleups around its core Omnichannel Retail business, with the objective to provide exciting customer experiences powered by operational excellence. We bring together technology, talent & entrepreneurship to create value in the Greek market & society.

Our Omnichannel retail, in Greece and Cyprus, is the love brand Public, a Leading Omnichannel Home Living, Tech & Entertainment Retailer with long lasting heritage. Innovation is part of our DNA. Through our ecosystem of startups and organizations, - iRepair, Klarna, Douleutaras.gr, SVUUM, Bookvoice, BOX NOW, Instacar, our tech PublicNEXT, Endeavour, Big PI, Metavallon, & Venture Friends - we offer pioneer services to our consumers. We operate 60 stores, 3 eShops and an ecosystem of digital properties such as: public ticketing, public business and bookfriends.gr.

We are currently looking for a Commercial Operations Specialist – Home Appliances to support the efficient execution and monitoring of commercial activities within the Home Appliances category. The role acts as a key link between Commercial, Supply Chain, Finance, Stores and Vendors ensuring data accuracy, operational excellence and commercial effectiveness.

Key Responsibilities:

Commercial Operations & Coordination

• Support the day-to-day commercial operations of the Home Appliances category
• Coordinate commercial activities between Commercial Managers, Stores, Supply Chain and external vendors
• Ensure smooth execution of commercial initiatives, launches and campaigns

Reporting & Data Analysis

• Prepare and monitor commercial reports (sales, margins, stock, promotions, KPIs)
• Track category performance and identify deviations or improvement opportunities
• Support budgeting, forecasting and commercial planning processes

Vendor & Product Support

• Act as point of contact for operational topics with vendors (pricing updates, agreements, product data)
• Support product setup, assortment updates and system accuracy
• Monitor promotional mechanics and ensure correct implementation

Process & Systems Management

• Ensure accuracy of commercial data across systems (pricing, product codes, promotions)
• Support continuous improvement of commercial processes and workflows
• Assist in resolving operational issues affecting stores or sales channels

Cross-functional Collaboration

• Work closely with Finance on margin, rebates and commercial agreements
• Collaborate with Supply Chain on availability, stock levels and sell-through
• Support Store Operations with commercial insights and operational clarifications

Required Qualifications & Skills:

• Bachelor’s degree in Business Administration, Economics, Management or related field
• 1-2 years of experience in Commercial Operations, Category Support, Retail or FMCG environment
• Strong analytical and reporting skills
• Advanced Excel skills (pivot tables, formulas, reporting)
• Experience with ERP / commercial systems (SAP or similar) is a strong plus
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities and meet deadlines
• Strong communication and collaboration skills

What we offer:

•  💼 Competitive compensation & benefits package
• 💰 Performance-based bonus scheme
• 🧑‍⚕️ Comprehensive life & health insurance
• 🏡 Flexible hybrid working model – to support your work-life balance
• 🧡 Psychological support via a professional helpline for you and your family
• 🚀 Career growth opportunities in a role that evolves with you
• 🎉 Valuable experience in a well-known and fast-growing organization
• 📚 Continuous learning and upskilling through tailored programs
• 🏃🏽‍♂️ Employee Wellness Program – office Pilates & sports teams (padel, football, volleyball & more)
• 🚗 Alternative transportation with company shuttle buses to our offices
• 📲 Exclusive access to our employee app, OrangeGen, packed with tools, news & perks

What Does OrangeGen Offer?

• 🔗 Connect: Engage with your colleagues and management seamlessly, ensuring you're always in the loop and part of our dynamic community.
• 🎉 Recognize: Celebrate achievements and milestones with a culture of recognition that boosts morale and fosters a positive work environment.
• 🏆 Custom Rewards: Enjoy personalized rewards and kudos, tailored to recognize your unique contributions and achievements.

By joining us, you’ll be part of a forward-thinking company that prioritizes open communication, employee recognition, and personalized rewards.

Are you ready to be the next #OrangeGen maker?

Orange Gen, is our team of 2.200 people who are committed to cultivating an innovative retailtainment environment, supporting continuous development, and embracing flexibility—all while placing customer centricity at the forefront. We believe in fostering a culture that values your contributions, boosts your ambitions, and supports personal and professional growth. “Joy at Public” is our main motto which lies in creating a workplace where every individual is empowered to excel and evolve, always keeping the customer at the heart of our endeavors. We like to share our moments under the #OrangeTeam celebrating all team’s achievements and Orange Marks Stories!

All applications will be treated with the strictest confidentiality.