Commercial Operations Manager

TLDR

Support a sales team by managing operations aspects, ensuring CRM hygiene, providing KPI reports, and assisting in commission calculations and forecasts.

MISSION :

Support sales team and regional leaders to manage operations aspects of commercial team. This includes ensuring CRM hygeine, providing sales KPI reports, attainment and commission calculations, providing/consolidating forecasts and supporting day to day commercial operations.

MAIN RESPONSIBILITIES:

  • Work with the sales team to ensure CRM system discipline and hygeine is maintained
  • Provide reports, dashboards and statistics on KPIs for commercial team – including new business team and existing business team
  • Work with Group commercial operations and regional finance team to ensure that the KPIs and metrics provided are following definitions and guidelines
  • Calculate quarterly attainment for sales team and assist in commission calculation and payouts
  • Assist in preparing materials for various reporting calls to regional and Group management
  • Work with commercial team across APR and with country leaders to provide accurate monthly forecast with call outs in month on any material changes
  • Manage contract repository, contract templates, contract deviations and align legal review amendment requests with legal counsel
  • Provide observations to regional commercial managment on anomalies or early warnings on any trends defying the planned trajectory 
  • Assist in budgeting and landing estimate exercises througout the year
  • Degree/Diploma in a relevant discipline.
  • 7-10 years of experience in commercial operations, sales support
  • Good with numbers, data. Excel expertise and experience in visualization tool.
  • Hybrid working model after the first month
  • Great place to work: central and modern office 
  • Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
  • Health care

Benefits

Training and development budget

Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…

Health Insurance

Health care

Remote-Friendly

Hybrid working model after the first month

Coface provides global credit insurance solutions that empower businesses to manage credit risks and optimize financial decisions. With a century of expertise, we offer a comprehensive suite of services, including trade credit insurance, debt collection, and business information, ensuring our clients can navigate the complexities of international trade confidently.

View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Operations Manager Q&A's
Report this job
Apply for this job