Commercial Manager

AI overview

Manage customer relationships and develop a commercial program for deploying humanoid robots in various settings, ensuring satisfaction and success throughout the process.

Figure is an AI Robotics company developing a general purpose humanoid. Our humanoid robot, Figure 02, is designed for commercial tasks and the home. We are based in San Jose, CA and require 5 days/week in-office collaboration. It’s time to build. 

We are looking for a Commercial Manager. In summary, the role will be to manage a Figure Customer, develop from the ground up a commercial program for that Customer, and then oversee and manage the execution of that commercial program.  

Responsibilities:

  • Ensure customer satisfaction and program success at all times
    • Responsible growing the customers robot demand
  • Negotiate and execute (with the assistance of legal counsel) commercial contracts  
  • Manage relationship with Customer from the Project Manager level up to the Company’s Board of Directors 
    • Includes daily informal communication as well as formal presentations to executive leadership
  • Help inform, negotiate and execute commercial program needs (includes the selection, development and diligence of use cases, program safety requirements, maintenance programs, etc.) 
  • Helps build the concept of operations for the robot at the Customer site (charging plan, how does the robot execute use case, human vs robot transition, etc.) 
  • Must communicate and work with engineering and operations teams to coordinate implementation of this concept of operations and commercial program
  • Occasional travel to customer site

Requirements:

  • 7+  years in consulting or investment banking, consulting or other advisory role
  • Great communicator
  • Excellent judgment and execution in high pressure situations
  • Highly organized and ability to manage a project
  • Strong attention to detail, yet thoughtful about prioritization 
  • Understands client management 
  • Must have presentation skills 
  • Project management of several employees

Bonus Qualifications:

  • Experience with legal contracts 
  • Experience with negotiation

The US base salary range for this full-time position is between $250,000 - $300,000 annually.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

Salary
$250,000 – $300,000 per year
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