Commercial Finance Business Partner

Thanks for stopping by! We’re Doctor Care Anywhere: Doctor Care Anywhere Group plc (DCA) is the UK’s largest private provider of telehealth services.  The Company works with insurers, healthcare providers and corporate customers to serve patients with a range of digitally enabled telehealth services on its proprietary platform. 

DCA is committed to delivering the best possible patient experience and clinical care through digitally enabled, joined up, evidence-based pathways.  DCA’s strategic ambition is to be the UK market leader in digitally enabled primary care, helping to meet the health needs of patients and payors in a challenging and fast changing environment. 

The Role; As a Commercial Finance Business Partner, you will lead financial planning, modelling, reporting, and commercial analysis, delivering high-quality insight that supports strategic decision-making across the business.

We are seeking a highly analytical professional with strong numerical capability and exceptional Excel skills to build robust financial models, improve financial processes, and provide insightful analysis across labour optimisation, commercial contracts, operational performance, and technology investment ROI.

As part of a small and agile finance team, you will have significant opportunity to work across a wide range of projects and commercial initiatives, gaining broad exposure across the organisation and contributing directly to strategic decision-making. We are also rolling out Sage Intacct Planning, so experience with this or similar planning tools would be highly desirable.

Salary: £60,000 - £65,000 per annum

Hybrid: Work location: London office based (up to 2-3 days WFH)

Application Close Date: 9am Friday 23rd January

Requirements

Key Accountabilities / Responsibilities:

Financial Planning, Modelling & Reporting

• Build and maintain detailed financial models to support forecasting, labour optimisation, pricing, scenario analysis, and commercial decision making.
• Support in the monthly management accounts and the full board reporting pack, delivering clear, data driven analysis and commentary.
• Develop and refine budgeting and forecasting processes, ensuring assumptions are robust, consistent, and supported by clear, data driven assumptions.
• Support the analysis and preparation of ad hoc reporting when required.

Commercial Analysis & Contract Economics

• Create and maintain pricing models, commercial evaluations, and margin analyses for B2B contracts.
• Assess contract profitability, cost to serve, labour requirements, and scenario impacts, providing clear financial implications.
• Monitor commercial contract performance, identifying variances, trends, and opportunities to improve unit economics.

Labour & Workforce Optimisation

• Analyse staffing models, utilisation, productivity, and labour cost drivers to support operational planning.
• Build tools that link activity levels, workforce capacity, and financial outcomes to guide operational and commercial decisions.
• Work with operations and workforce planning teams to evaluate efficiency initiatives and quantify financial impact.

Technology Investment & ROI Analysis

• Partner with tech and product teams to model the financial impact of new technology initiatives or platform developments.
• Evaluate ROI, cost benefit outcomes, and payback periods for tech investments and operational improvements.
• Track financial performance of tech related projects, identifying value drivers and opportunities to enhance returns.

Performance Analytics & Data Integrity

• Develop and maintain performance dashboards, ensuring accuracy, clarity, and consistency of data across the business.
• Conduct deep dive analysis into revenue, margins, costs, and operational KPIs to highlight actionable insights.
• Ensure data quality and consistency through ongoing validation and collaboration with finance and data teams.

Team Collaboration

• Support and develop other members of the finance team through sharing models, tools, and analytical best practices.
• Contribute to enhancing financial processes, documentation, and reporting standards.

Experience /Attributes

• Qualified accountant (ACA, ACCA, CIMA) or strong commercial finance experience.
• Exceptional Excel skills, capable of creating advanced models, automations, and scenario tools.
• Strong numerical and analytical capability, comfortable working with detailed data and complex structures.
• Experience in labour‑intensive, operationally complex, or workforce‑optimised environments.
• Experience with B2B commercial contracts, pricing models, and contract economics.
• Experience analysing tech or product investments and ROI is beneficial.
• Experience with Sage Intacct Planning or similar financial planning tools is highly desirable.
• High attention to detail with the ability to produce clear, accurate financial outputs.
• Experience with BI tools (Power BI, Tableau, Looker) is an advantage.

Benefits

We understand the importance of good health and happiness for our patients and our team is just the same. You should expect to be as supported and valued being a member of our team and have the freedom to make the most of your role and career with us! When you’re part of the team you will have access to:

👩‍⚕️ Doctor Care Anywhere subscription: For you and 5 of your loved ones, Get ready to enjoy health consultations on the go!

💰 Company Bonus: We love rewarding our team for their dedication and achievements.

🏝️ 25 Days Holiday + Bank Holidays: You've earned it! Enjoy time off to recharge, explore, and make incredible memories.

🎁 Birthday Day Off: Go and celebrate however you like!

🧘‍♂️ Buy' up to 5 days of additional annual leave (FTE) as part of our focus on health and wellbeing

🌈 Charity Days: Join us in giving back to the community! We're all about making a difference together.

👶 Enhanced Maternity and Paternity Pay: We've got your back with extra support during this special time.

🚴 Bike2Work Scheme: We love an eco-friendly commute!

🌐 Cross-Team Collaboration Opportunities: Join the fun in our autonomous work environment with plenty of chances to collaborate and shine.

🏡 Hybrid Working:  An agile and autonomous hybrid work environment.

🚀 Development Opportunities: Get ready to grow, learn, and make strides in your career!

Doctor Care Anywhere is committed to safeguarding and promoting the welfare of its patients and expects all Colleagues to share this commitment. This post is subject to satisfactory DBS and reference checks, and is exempt from the Rehabilitation of Offenders Act 1974.