Commercial Director-Korea

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves. From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. First things first: What is this role about? You’re probably expecting an eye-catching, mesmerizing job description that will sweep you off your feet, flavoured with the coolest startup jargons. After all, we’re a Sequoia-backed company, with an awarded woman CEO and a team across the globe that takes the word “diversity” very seriously. But that’s exactly why we think that nothing says more than the real experience. We’re underdogs who believe in the power of actions more than anything. Our sales pros are conversation starters, network builders, and noise makers. Being a part of our sales team requires a great sets of skills, such as relationship building, consulting, strategic thinking, and creating a robust sales pipeline. Job description:

Handling overall responsibility for managing the sales, achieving growth and hitting/exceeding annual sales targets;

Identify emerging markets and market shifts while being fully aware of new products and competition status;

Develop and implement new sales initiatives, strategies and programs to capture key demographics;

Drive brand awareness and lead generation via networking, associations, etc;

Effectively communicate the value proposition through proposals and presentations;

Provide on-the-ground support for sales associates as they generate leads;

Providing feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings;

Present sales, revenue and expenses reports and realistic forecasts to the management team;

Identify and establish opportunities for channel sales via strategic alliances with digital agencies and system integrators;

Accurate forecasting and maintaining an up to date pipeline at all times.

What we expect from you:

A university degree in Business, Marketing, or related fields. Previous experience with travel, ecommerce and retail industries are a big plus!

Minimum 5 years of sales management experience. Knowledge of Digital Marketing is a plus!

Show us that “you’ve got what it takes” to collaborate and build strong relationships with customers, especially at the executive level

Extensive portfolio of Digital, SEO and SEM agencies

Proven oral and written communication abilities, with positive and energetic phone skills and exquisite listening skills. Alas, we’ve got clients all over the world!

Be a self-motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clients

Cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with our products and our around the clock support

Superior project and time management skills. And a keen eye for detail!

Passion for testing, measuring and improving outreach and follow up effectiveness

The ability and flexibility to work in a fast-paced startup environment as well as high emotional intelligence

Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us (perks, anyone?)

We offer many hard and soft skills trainings to help you improve and challenge yourself. You’ll have access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge

You’ll have space to share your skills and even deliver trainings and workshops if you wish. Sharing is caring!

We’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want

You’ll have a chance to work in an international, diverse and inclusive environment

You’ll be part of an industry that’s shaping the future of customer experiences