Commercial Administrator (CER)

MISSION:

Commercial Back Office activities for countries within the Coface European regions in a Shared Services context.

MAIN RESPONSIBILITIES:

Operational activities:

The activities of the Commercial Back Office team member are various and may include:

• Maintenance of contract data and processing and analysis of data tables ensuring deadlines, reporting and quality (ex. Pre-checks activities)
• Administrative tasks: archiving, filing, document edition, quality review etc.
• Handles requests/ exceptional cases in collaboration with CBO Contract Management Team Leader, Process Coordinator and/ or account managers within Coface
• Processes the different types of requests received from the clients per E-mail or directly in the designated Workflow Tools
• Participates in the creation / update of Commercial Back Office Standard Operating Procedures used by the SSC operational teams
• Participates in trainings and takes part in the transition process when required
• Offers continuous support and back-up to team members for processes and tools utilized
• Any other activities required by the business need of the country served

Process and Control:

• Identify and implement process changes that generate workflow efficiencies and productivity gains
• Ensure that all required information is captured in group or local tools as appropriate

Risk and compliance:

• Adhere to compliance standards set by Coface and external regulators
• Adhere to and comply with IT security policies at all times

Career perspective:

Potential career opportunities within the company

Skills:

• Sense of initiative and excellent time- and self-management
• Adaptability for transformation
• Flexible way of working and willingness to operate within a team
• Professional relationship with clients
• Service- and solution oriented
• Good oral and written expression and comprehension in all required languages
• Fast Knowledge Transfer and Steep Learning curve
• Knowledge of commercial back-office processes is a plus

Experience:

• Graduated or first practical experiences on the job in a comparable role
• Experience in Credit Insurance industry or financial services preferred
• Experience in an international environment and/ or Shared Service Center preferred

Languages (Region based):

• Fluent in English

IT:

• Computer and internet affinity, good technical understanding
• Ease regarding the work with varying software, applications and systems different from product to product
• Professional Microsoft Office skills, esp. MS Excel and MS Word

Education:

• Bachelor’s degree in business, Accounting or any relevant field

• Flexible working model after the 1st month
• Great place to work: central and brand-new offices
• Opportunities to learn: 450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…
• Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
• Health care