A Collision Estimator is responsible for accurately and efficiently appraising vehicle damages to determine the cost of repairs for the customer or insurance companies:
· Writes complete estimates/supplements in accordance with company and insurance guidelines with an emphasis on repairing versus replacing parts.
· Takes clear and accurate photos of damages.
· Order parts, check availability and ensure that we receive the accurate discount from all vendors.
· Documents and track vehicle progress throughout the entire repair process. Update statuses in the production schedule.
· Assigns labor to Technicians and Painter.
· Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.
· Conducts daily meetings with front office staff to ensure accurate updates on vehicles are provided.
· Finalize and line match supplements prior to vehicle delivery.
· Confirm the insurance supplements are scanned and attached to estimating system.
· Pre-close files for delivery.
· Verifies the exceptions tab in the estimating system throughout the repair process.
· Ensure all parts have been received and invoices are posted.
· Confirms all labor has been assigned accordingly.
· Ensures vehicles are inspected for quality control before vehicles are delivered to customers.
· Delivers vehicles, explain areas of the vehicle that were repaired and answer any questions the customer may have.
· Prepares file for final bill upload.
· Make sure correct verbiage is used on estimate for final billing.
· Document in notes that you have completed the file and upload for billing.
· Requires little to no experience in discipline
· Conducts routine tasks as directed
Requirements
Qualifications:
Education: High School Diploma.
Computer Skill: Basic knowledge Microsoft Office (Word, Excel, PowerPoint)
Other Skills:
Additional Preferred Skills/ Experience:
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401K
Paid Time Off
Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision Centres is one of Canada’s most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.
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