Collections Specialist (Temp)

AI overview

Collaborate with clients to resolve delinquent accounts, leveraging strong customer service skills within a temporary hybrid role supporting the finance team.

Tyler Technologies is looking to hire a Collections Specialist to join our corporate finance team in our Yarmouth, ME office. This position reviews outstanding bills, contacts Tyler software customers and works with clients to resolve delinquent accounts. The ideal candidate will have prior collections experience with strong customer service and phone skills.

This temporary hybrid role is expected to span from December 2025 through March 2026.

Responsibilities

Interact professionally with external customers on all collection issues, including making collection calls.
Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.

Qualifications

Associate degree or equivalent work experience
1-3 years of collection experience
Experience with collecting high value transactions
Accounting background desired
Microsoft Office experience (Excel, Word)
Strong analytical, communication and customer service skills
Excellent phone manner