Collections Specialist (Netsuite)

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! 😊

About Score Sports

Hi, this is Rosa, one of the earliest team members at SCORE®. Back in 1975, my sister Jill had a simple dream - to give local teams the same pride and quality in their uniforms as the pros. What started with one sewing machine in a tiny California garage grew into a family business built on passion, precision, and love for the game.

Fifty years later, we’ve become one of the leading uniform manufacturers in the U.S., with over 300 people who still bring the same energy and heart to every product we make. Soccer has always been our foundation, a sport that connects people, communities, and generations. That’s the spirit behind every jersey that leaves our floor.

We’re now looking for people who share our passion for teamwork, integrity, and excellence. At SCORE, every role matters - whether you’re crafting uniforms or managing relationships that keep our business thriving. Join us, and be part of a story that’s been 50 years in the making - one that’s still just getting started.

Join us, and be part of a story that’s been 50 years in the making - one that’s still just getting started.

Role Overview

As a member of our Finance Team, you're going to have wide-ranging responsibilities and goals. However, your primary focus will be to manage our entire invoice collection process. You will be responsible for making sure we receive timely payments.

Key Responsibilities

• Following up with customers on open and overdue invoices
• Handle case escalations and complex invoices
• Applying check and different mode of payments to invoices
• Taking card payments over the phone
• Applying credit memos and refunds to invoices
• The Unknown - we're always looking to find new ways to improve and we also want you to take ownership of projects you think can add value

Qualifications & Skills

• 4+ years of experience in Finance, Collections, Accounts Receivable, or a related field
• Hands-on experience with NetSuite ERP - including billing, collections, payment application, and reporting
• Strong knowledge of collections processes, invoicing, and payment tracking
• Excellent communication skills and proficiency in English (both written and verbal)
• Customer-centric mindset with the ability to handle escalations and negotiate payment solutions
• Experience working with global clients, preferably in the US or other international markets

Personal Attributes

• Proactive: You believe it’s always on you to make sure anything you do is a success
• In love with a challenge: You revel in solving problems and want a job that pushes you out of your comfort zone
• Goal-oriented: You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go
• Open to change: You’re inspired by the endless ways in which everything we do can always be improved
• Calm under pressure: You have a sense of urgency but channel it into productively working through any issues
• Super attentive to detail: You have an eagle’s eye for detail and can catch any mistake within seconds

Compensation and Benefits

• Competitive monthly salary of $800 - $900 depending on experience
• Learning opportunities 
• Working in a great culture

Details

• This is a WFH role and requires someone who is comfortable working night shift.
• Hours are Monday - Friday, 8:00 AM to 5:00 PM EST